Business Analyst - Operations

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Job description

Job Details

Level
Undisclosed

Job Location
Boca Raton - BOCA RATON, FL

Remote Type
N/A

Position Type
Full Time

Education Level
Undisclosed

Salary Range
Undisclosed

Travel Percentage
Undisclosed

Job Shift
Any

Job Category
Operations

Description

FlexShopper, is a leading national online lease-to-own (LTO) retailer and LTO payment solution provider. FlexShopper headquarters is in Boca Raton, FL. We enjoy a positive work environment, the benefit of an accessible and supportive Senior management team and working together with people who are creative, dedicated, and happy to be a part of this growing innovative FinTech company.

We have an exciting opportunity for a program coordinator under the supervision and direction of the Project Management Office (PMO). The Program Coordinator will undertake a variety of administrative and program management tasks. You will help in planning and organizing programs and activities as well as carry out important operational duties. The role will focus primarily on B2B partnerships with some oversight on internal projects.

Essential Duties & Responsibilities:

• Leads significant business analysis efforts and improving the overall impact of requirements in support of critical enterprise projects and programs.
• Serve as primary contact between key business leaders/ stakeholders and technology to ensure requirements are delivered on time and in a comprehensive, quality manner.
• Responsible for working with key business and IT stakeholders to analyze business needs and document/manage requirements for large, complex, enterprise projects or programs.
• Identify and document the needs of customers, frontline associates, and key business partners, including identifying impacts to policies, procedures and controls.
• Assist with the analysis of impacts of proposed technology solutions on existing business and operational processes.
• Provide input to buy vs. build decisions based on input received from the business and functions within technology.
• Conduct research to determine if solutions to business requirements currently exist within or outside the business
• Elicit requirements using facilitation techniques, including interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
• Develop business scenarios/use cases to explain and demonstrate business requirements specifications to business stakeholders and the technology team.
• Develop and manage the requirements traceability process from requirements through to testing with appropriate gap analysis to ensure requirements meet the needs of the business.
• Lead User Acceptance Test (UAT) teams to ensure that requirements documentation can be easily translated into test plans, ensure that the proper testing plans have been reviewed and meet the business and technology testing needs.
• Maintain continuity between business team and IS organization throughout complete system development life cycle (SDLC).

Qualifications

Qualifications:

• College degree or equivalent experience
• At least two (2) years experience in business or systems analysis ideally in the financial services or retail industry
• Understand the software life cycle and the specification and configuration of software products.
• Process-driven analysis skills and a background in various requirements elicitation methods.
• Experience with Use Case and scenario-based process documentation techniques.
• Proficiency with requirements based on a waterfall project delivery methodology. Agile requirements experience a definite plus.
• Must be self-directed, results-oriented coupled with strong attention to detail, strong people skills and good judgment.
• Must be able to focus and prioritize effectively to complete his/her work in a demanding, deadline-oriented environment.
• Ability and willingness to roll up your sleeves to execute a robust pipeline
• Excellent verbal and written communication, interpersonal, and presentation skills
• Proficient in MS Word, Excel, PowerPoint required