Please scroll down, To apply

Night Auditor/Front Desk

Essential Duties & Responsibilities

Ensures guests receive a warm welcome to the hotel.
Completes all reports necessary to record and report daily business, such as "D" sheet, cash reports, room report, credit card batch totals and others.
Records and reconciles room, telephone and other revenues on guest folios.
Performs all front desk duties, registering guests in and out of hotel according to procedures.
Responds to guest issues and complaints in a friendly and courteous manner and takes appropriate action.

Answers telephone calls quickly and efficiently.
Handles and passes on any relevant information to the Front Office Manager.
Accurate in cash handling and currency exchange.
Compiles guest's accounts.
Awareness of all sales outlets within the hotel and promotes these to guests.
Knowledgeable of hotel's layout and allocates rooms to guests according to their needs
Handles and passes on any relevant information or complaints to the Front Office Manager.
Acknowledges all regular guests and VIPs and their requirements.
Reconciles bank at the end of the shift.
Ensures the reception area is clean and tidy at all times and well stocked with guest stationary, brochures, apples, cookies, and candies.
Ensures that any account to company/voucher accounts have the relevant correspondence attached.
Answers telephone calls quickly and efficiently.
Responsible for making sure that there is an accurate hand-over at the beginning and end of each shift.
Works closely with housekeeping department, reservations, concierge, and night staff.
Remains constantly aware of security and safety and reports or acts appropriately upon any suspicious event or person.

Qualifications:

We offer:

Medical, dental, vision, and voluntary life benefits for qualified full-time employees
Complimentary $20k group life insurance for every employee
401k with a percentage matching contribution
Annual reimbursement for suit expenses
Complimentary employee meals during your shift
Complimentary employee parking
Paid time off after 1 year of employment
Paid sick time
Time and a half pay for holidays
Comprehensive training
Growth opportunities
Tuition Reimbursement Program
Employee recognition programs
Employee room discount program in most of our Luxury properties around the world
Employee discount for food and beverage
Employee discounts available at over 40 different travel brands through our parent company

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

Schedule:

Education:

Experience:

Work Location:

Work Remotely:

Work Location: One location