Video Game Advisor

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Job description

This position ensures customers are greeted on the sales floor, informed of buy, sell, trade and used/new merchandise. Game Advisors also share product knowledge with customers, processes customer transactions, and provides a clean, organized store environment in which to shop. The principal business outcome for this role is higher levels of overall store performance and customer satisfaction.

***Game Craze Does have two locations Cape Coral(open 7 days a week) and Fort Myers-Fleamasters(open friday, saturday and sunday), preferred availability to be able to work at both if needed***

BASIC AND PREFERRED QUALIFICATIONS:

• Must be at least 18 years of age and present state-required proof of age documents

• Must be able to provide genuine and friendly assistance to every guest during every visit

• At least 1 year of retail sales, guest service, and/or management experience required

• High school diploma or GED required

• Video game knowledge

• Must be able to bend, stoop, reach with arms / hands, climb on ladders, and lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet

• Must be able to work alone and move throughout the store unassisted.

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES:

• Proficient guest service skills

• Ability to communicate effectively with others using spoken and written English; bilingual (English/Spanish) skills preferred

• Ability to work in a fast-paced, rapidly changing environment

• Ability to operate POS computer system and properly complete required paperwork

• Working understanding of basic math functions (add, subtract, multiply, divide)

• Working knowledge of alphabetizing

• Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner

• Proficient problem solving skills and judgment abilities

• Proficient ability to carry out instructions furnished in written, oral or diagram form

• Consistently demonstrates a commitment to policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Retail: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location