After Sales Management Coordinator

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Job description

**Are you ready for a new and exciting opportunity?** Our Kelly® Professional & Industrial team are actively recruiting for a After Sales Management Coordinator at an excellent Fortune 100 company located in Clearwater, Florida. Our team will be with you every step of the way to make sure you strive and succeed in your career.

**Why you should apply to - After Sales Management Coordinator:**

+ Type: Temp to Perm - possibly transition into permeant roles.

+ Shift Monday - Friday - 9:00am-6:00pm or 10:00am-7:00pm

+ Pay rate: $16.00 per hour

+ Currently remote- May have to go into corporate office starting early 2022

+ Good team culture, senior members of the team are aligned with the new members to create a collaborative and supportive environment.

+ Large team environment.

**Responsibilities:**

+ Always provides the highest level of customer service to internal and external customers.

+ Provides telephone and e-mail support to customers in resolving more complex shipping, credit, returns exceptions, licensing and returns issues.

+ Follows procedures and guidelines, including external vendors, to provide service to customers to fulfill end to end cycle service level agreements

+ Identifies issues that need escalation and passes on to the appropriate person.

+ Handles follow-ups with customers to provide the best customer experience.

+ Create CSR's and all tasks associated with customer calls, e-mails, etc.

+ Interacts with associated internal department to resolve issues.

+ Maintains notes in appropriate systems.

**What happens next**

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work.

Apply to be a After Sales Management Coordinator!!

**Why Kelly** **®** **?**

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** **®**

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.