Coordinator Volunteer Home Care

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Job description

The Volunteer Services Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, matching volunteers with patients and families, and assigning volunteers.

* Maintains list of volunteers assigned to the team with information needed to adequately match patients and volunteers.
* Maintains frequent communication with the team's volunteers
* Matches and assigns volunteers with patients and families
* Encourages and collects volunteer notes; tracks and reports hours to Volunteer Services manager
* Represents the volunteer program in team meeting while encouraging use of volunteers
* Serves as a liaison to facilitate communication between volunteers and staff
* Provides individual volunteer support as needed
* Informs patients and families of volunteer availability and assess pt/family needs for volunteer services
* Supervises volunteers when designated supervisor is unavailable
* Assists with determining recruitment needs
* Supports the volunteer program through participation in volunteer trainings and functions
* Undertakes any other special projects at the direction of the supervisor

QUALIFICATIONS

* Ability to develop telephone rapport with volunteers, patients, and families
* Understanding of volunteering motivations
* Excellent communication skills and interpersonal skills
* Ability to work as a team member
* Excellent organizational and record keeping skills
* Ability to travel per job requirements

EDUCATION

* High school education
* Previous experience as a volunteer
* Some healthcare or volunteer administration experience preferred.
* Bilingual skills may be appropriate in certain geographic areas.

SPECIAL INSTRUCTIONS TO CANDIDATES

* EOE/AA M/F/D/V