Business Development Coordinator

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Job description

Who We Are:
Come power the future with us!

From the beginning, Hotwire Communications has been focused on the future - bringing the power and speed of fiber optics directly to customers. We were among the first companies in the US to offer IPTV Video and the first to offer gigabit speeds in Florida.

And that leadership continues.

We are looking for team members who are passionate about technology and what it means for all our lives. We are looking for leaders to drive us into the future and we are looking for individuals who are prepared to do whatever it takes to create a truly exceptional customer experience day in and day out.

What You Will Be Doing:
The Business Development Coordinator supports the business development team for residential and commercial services.

RESPONSIBILITIES:

Assists in all aspects of the sales process to ensure growth and monthly/annual quotas are achieved in the designated market including cold calling and appointment setting.

Coordinates and confirms all details including location, refreshments, transportation, agenda and participants for product demonstrations scheduled at onsite and offsite locations.

Coordinates and confirms all details for internal meetings/product training as needed.

Works with Events Coordinators to provide support with Business Development events including Trade Shows, Information Sessions, Product Demonstrations, and Networking Events.

Attends and assists with the setup, breakdown and general logistics for various events within the region as needed.

Researches opportunities in targeted "on-net" areas to create viable cold leads.

Requests updated fiber maps as new territories develop and identify new target markets.

Enters Sales Leads into Salesforce and track progress; follow up as needed.

Provides support for commercial sales orders including address verification, billing requests, sales documents' modifications, etc.

Assists with transition from the sales process to active account.

Ensures the sales and marketing materials are current and generates ideas for new pieces based on the requirements of the team.

Works with the Marketing Manager to facilitate requests/creation of new materials and/or modifications for existing materials.

Maintains inventory for essential marketing collateral and promotional items.

Requests quotes from print vendors and places orders for materials and/or promotional items.

Assist with administrative tasks assigned by the regional leadership team, including, but not limited to: payroll reporting, expense reports, commission processing, etc.

What You Need to Bring:
ESSENTIAL COMPETENCIES:

Business Acumen

Effective Two-Way Communication

Critical Thinking

Ethical Practice

MINIMUM QUALIFICATIONS:

Demonstrated ability and a minimum of 3 years' experience supporting Senior Level and/or C-level executives

Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis

High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook, Concur)

Must be highly effective in two-way communication to include written, verbal and telephone skills

Exceptional customer service skills

Must be able to provide own transportation to various locations in organizational service area