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Customer Service Representative/Insurance Agent

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Palm Aire Professional Services

2021-12-03 07:39:03

Job location Fort Lauderdale, Florida, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

We are seeking a Customer Service Representatives for an Insurance Agency in Plantation, FL.

Looking for a CSR for client retention and service. Do not need to have insurance background, we are willing to train you!

The primary roles of the position are handling incoming service requests from existing clients, managing renewal processes, and assisting principals with new business placement. Competitive salary and nurturing environment are offered to qualified candidates. Spanish is a plus as many of the customers are Spanish speaking.

Earn $17.00 per hour as a full time employee for our Client. Working full time, 5 days a week, Monday through Friday.

Job Description:

  • Receive inbound calls and make outbound calls
  • Assist customers with questions related to insurance.
  • Provide support management with various tasks
  • Provide excellent customer service over the phone
  • Perform data entry associated with the position Job Requirements

Requirements:

  • Customer service savvy with a great phone etiquette
  • Strong problem solving skills
  • Ability to multi-task and enter data accurately while listening and talking on the phone
  • Must have PC familiarity with solid data entry skills
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
  • Bilingual (English and Spanish) a plus!

If you meet the above requirements, have customer service experience (office setting/not call center), and are interested, apply now! We will reach out ASAP to discuss this position with you further.

Job Type: Full-time

Pay: From $17.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Plantation, FL 33324: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What number and day/time is best to reach you?

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 5 years (Preferred)
  • Front desk: 1 year (Preferred)

Language:

  • Spanish (Preferred)

Work Location: One location

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