Leasing Coordinator

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Job description

Roofstock is the leading marketplace for investing in single-family rental homes. Our mission is to make real estate investing radically accessible, cost effective and simple. We want to use technology to transform the way real estate is bought and sold and make real estate investing as simple as investing in stocks. Simply put, we are passionate about helping our customers build wealth through real estate.

Roofstock has been recognized as a Great Place to Work® and was recently named to the Forbes Fintech 50 and the Red Herring 100 lists of most innovative companies. Roofstock has raised over $135M to date, is based in Oakland, California and Dallas,Texas with approximately 180 people and is growing rapidly. Check out our reviews and see why our employees love working here!

We've built an amazing culture where everyone has a voice. We're nice. We get things done. We have fun. We believe in work-life balance (yes, you can really take a vacation). And our values are pretty B.A.D.A.S.S.

Be customer obsessed.

Act like an owner, because you are one.

Don't be afraid to break things in the pursuit of better.

All of us are empowered to do the right thing.

Stay curious and create what's next. Fast.

Seriously. No jerks.

Join our team as a Leasing Coordinator! The ideal candidate for this role will have previous experience in one of the following: property management, leasing coordination, or customer service. The Leasing Coordinator is responsible for receiving and processing all new leasing applications and ensuring all requirements are met for a smooth move-in. The role will handle all administrative processes to ensure appropriate application review. They will move tenants into homes with appropriate documentation provided, signed and systems updated accurately. Leasing Coordinators will report to the National Leasing Manager.

What You Will Do

* Update and monitor lead management software.
* Accept and track tenant applications.
* Screen and prepare documents required to help property managers and asset managers make tenant selection decisions.
* Collect necessary paperwork, run background, credit rating and other checks.
* Maintain daily inventory leasing report for management review.
* Track daily, weekly, and monthly targets vs actual for management reviews.
* Communicate clearly and concisely with details to internal team.
* Complete and update information in relevant systems (Yardi, Salesforce, etc.).
* Adhere to all local, state and federal laws, including all laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other applicable laws pertaining to property management or residential leasing.
* Perform other related duties or special projects as assigned.

What You Will Bring With You

* High School degree.
* Strong customer service skills.
* 2 years of experience related to leasing coordination, property management, or real estate preferred.
* Understanding of lease application process preferred.
* Must have knowledge & understanding of basic technology and be able to use internet & various computer programs.
* High level of organizational skills required.
* Microsoft Office, Internet and other basic computer skills.
* Yardi experience preferred.
* Bilingual a plus

For our regular full-time roles we offer a great benefits package!

Competitive compensation

Medical, Vision and Dental for you (95%) and your dependents (65%)

401k

Flexible time off and sick days

Supplemental bonus to support "work from home" office needs

Equity incentives to give you a stake in the Company's future

We are an upbeat and collaborative work culture

Virtual company-sponsored outings

Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.