Business Analyst II - Product Owner

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Job description

Description

Job Summary - Business Analyst II (Product Owner)
Facilitates change through the analysis of key business functions and relationships. Elicit and defines business requirements and translates into functional outcomes for Technology projects. Follows structured analysis approach and modeling while utilizing metrics that enable value measurement. Applicants will be required to engage in ongoing background checks through the duration of this position with continued passing results.

Primary Activities and Responsibilities

• Supports business process analysis.
• Supports team through backlog refinement while following established Agile practices.
• Support collection and analysis of data sets relevant to use cases and business requirements.
• Ensures integration of business processes and systems across technology products and business domains.
• Assists with determining business implications of any proposed changes to various application systems within business unit.
• Provides guidance on business implications of any proposed changes to various application systems within business unit.
• Understands business strategy.
• Provides analytical consulting on low to medium complexity projects.
• Understands measures of success and supports team in achieving success for Technology projects.
• Supports continuous improvement of best practices for Team.
• Understands business needs and how they map to functional outcomes for complex Technology projects.
• Facilitates collection and documentation of business cases, use cases, and test cases.
• Supports conceptual phase of projects to stimulate discussions with stakeholders of business unit.
• Facilitates requirements discussion towards stated business goals for low-medium complexity projects.
• Identifies business impacts and works to resolve scope and boundary issues. Facilitates communication across technical teams and business units.
• Coordinates User Acceptance Testing (UAT) and development of test cases. Tracks defects and ensures defects are addressed correctly. Implements test strategy, and quality assurance with business partners.
• Participates in design reviews and provides feedback for related vendor interactions.
• Balances daily objectives to ensure internal customer support. Incident management, documentation, management escalation, and dependency management.
• Maintains proficiency and technical knowledge by attending educational sessions; reviewing publications; establishing personal networks and meeting with others in area of responsibility. Provides functional consulting and support on end-to-end business process and technical systems' issues as relates to impact on business unit, overall integration, and broad test strategies. Follow best practices around developing and maintaining secure systems.
• Miscellaneous activities and responsibilities as assigned by manager

Qualifications

Minimum Qualifications

• Bachelor's Degree/4-year Degree
• 3 or more years of experience in Business Analysis/Product Ownership

Equivalent Minimum Qualifications

• High School Diploma/GED
• 5 or more years of experience in Business Analysis/Product Ownership

Preferred Qualifications

• Bachelor's Degree/4-year Degree
• 4 or more years of experience in Business Analysis/Product Ownership in Transportation/Intermodal Operations or Logistics

Knowledge and Skills

• Intermediate knowledge of business process modeling
• Analytical skills including process, design, data relationship, functional and technical requirements, and gap analysis
• Ability to lead personnel and teams through IT project execution
• Knowledge of system testing and training skills
• Negotiation skills
• Strong facilitation and team building skills
• Knowledge of the railroading industry
• Intermediate Microsoft Office and Visio skills
• Strong ability to establish rapport and relationships with individuals at all levels internally and externally
• Strategic thinking skills
• Demonstrates proficiency in supporting Technology systems within portfolio
• System testing and training skills
• Research and analysis to elicit common themes from qualitative data
• Working experience in software development collaboration tools
• Preferred experience Atlassian Suite (Jira and Confluence)
• Working experience in data visualization software
• Preferred experience in Tableau

Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.

Job Requirements

• Work hours may vary in length and schedule (may include a non-standard work week)

Our Commitment to Operate Safely
Led by our Guiding Principles, CSX is committed to protecting its employees, customers and the communities in which we operate. Therefore, as a condition of employment, successful candidates for all new hire craft and management positions must be fully vaccinated for COVID-19. Successful candidates will be required to provide proof of full COVID-19 vaccination within three days of the position start date unless approved for a medical or religious accommodation. Should the successful candidate seek a medical or religious accommodation, appropriate documentation must be provided in support of such request.

About CSX
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at . Like us on Facebook and follow us on Twitter .

Closing Statement
At CSX, two of our five Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.

CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. Click here to view the OFCCP pay transparency provision information.

CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means. #DICE - provided by Dice