Closing Supervisor

Job description

About Us:

Selene Title is part of a multi-line of business financial services firm with a mortgage servicing company, a loan diligence company, a title company, and an insurance brokerage. There are locations in Houston, TX, Jacksonville, FL, Salt Lake City, UT and Dallas, TX. Founded in 2007 to address needs in the mortgage industry, we strive to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are attributes we seek in all of our employees. If you want to make a difference, SelecTitle is the place for you!

Position Summary: This Team Lead - Closing position will work on-hands with the VP - Operations, Project Closers, Closing Analysts and Title Policy Analysts in managing and handling all aspects of closing and insuring large, bulk real estate transactions and securitization projects.

Essential Duties and Responsibilities:

Assists VP - Operations with the supervision, management, direction, guidance, and training of the new and existing closing team staff.

Develops strategies, processes, and procedures with VP - Operations to be used in closing large real estate and secured financing transactions.

Possesses knowledge of and experience with identifying and resolving title issues and title related exceptions nationwide.

Works closely with Closers and Closing Analysts to gather invoices, prepare settlement statements, draft flow of funds, confirm wire instructions, and assemble and disseminate wire confirmations for large real estate transactions.

Communicates with and manages the Escrow Disbursement Agent for each transaction solving any issues presented during each closing/transaction.

Works closely with Title Analysts and Title Specialists to gather and analyze documents and records to determine and communicate the severity of the issue and assign monetary risk to the company and its clients.

Prepares reports and summary of issues/cases and participates in meetings with internal personnel and clients, as needed.

Identifies gaps in existing policies and procedures, discusses potential changes with VPOperations, and makes any changes, if appropriate.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:

Strong leadership skills with the ability and experience to manage people

Thorough knowledge of the title insurance and real estate process, including commercial or large bulk, securitization projects.

Customer service oriented while interacting with buyers, sellers, attorneys, brokers, borrowers lenders, and underwriters.

Preferred to be proficient with title and closing production systems (SoftPro or Resware)

Ability to work well under pressure, handle competing priorities and meet deadlines.

Proficient in Microsoft Excel

Effectiveness as a team player.

Ability to easily prioritize job duties according to the needs of the company.

Strong sense of professionalism and positivity.

Strong professional and interpersonal communication skills verbally and through written electronic correspondence.

Ability to work with a variety of people and have coping skills to handle difficult personalities, ranging from coworkers to clients.

Problem solving and decision-making ability.

Ability to produce quality work.

Ability to think and solve problems strategically.

Advanced analytical skills, ability to analyze problems and provide appropriate solution.

Excellent attention to detail.

Ability to multi-task.

Education/Experience: High school diploma or general education degree (GED) required. Bachelor's degree (B. A.) or higher from an accredited four-year college or university preferred. Three to five years' related experience and/or training required. At least one year experience in supervisory or team lead role required. Computer Skills: Ability to organize, present and manipulate data in Excel is required. Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook). Previous experience with SoftPro or Resware systems preferred.

Supervisory Responsibilities: Responsible for the overall direction, coordination, and evaluation of their department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Manages a team of two to six in the Portfolio Transactions Closing department.

Why Selene Title?

Selene Title is committed to the total well-being of its employees and offers one of the best benefits package available in the industry, including:

• Paid Time Off (PTO)
• Medical, Dental &Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company Paid Life Insurance
• Matching 401(k) Plan

• The job requirement listed above are representative of the knowledge, skill, and/or ability required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. SelecTitle reserves the right to amend and change responsibilities to meet business and organizational needs.