Family Support Worker Supervisor

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Job description

Overview:
#MyCHSWhy Jennifer Smith from Children's Home Society Florida on Vimeo.
We're working toward a world where all children realize their full potential…

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

As a Family Support/Assessment Worker Supervisor you will support our growing needs for case management services. You'll lead a team of para-professionals charged with attending to the needs of children and families, with the end goal of aiding in the prevention of child abuse and neglect. This is an excellent opportunity for a focused and dedicated social services professional who has a passion for leadership and thrives in a fast-paced, never-the-same work environment.

WHY JOIN CHS?
- Uplifting mission-driven work culture
- Make an impact in your community and become a part of Florida's history!
- Growth and professional development opportunities
- Great benefits package, including generous paid time off and holidays

Responsibilities:
YOU WILL:

Supervise and support para-professionals.
- Delegate and oversee work assignments to ensure service delivery meets CHS and contract standards.
- Review documentation in preparation for weekly supervision meetings; perform file reviews as necessary.
- Review new cases and assign to appropriate staff member.
- Delegate and oversee work assignments to ensure service delivery meets CHS and contract standards.
- Review documentation in preparation for weekly supervision meetings.
- Provide case consultation and in-service training, as appropriate.
- Perform file reviews as necessary.
- Review new cases and assign to appropriate staff member.
- Provide crisis case support and resource assistance.
- Oversee quality service by initiating telephone calls to clients and attending home visits.
- Prepare, review, and follow-up on necessary reports.
- Attend meetings with Program Manager, community leaders, and other agencies for feedback.
- Provide family assessment services.
Recruit, develop and lead a team capable of supporting CHS performance and growth strategies (complying with COA Standard T3, when appropriate) while fostering an engaging, positive work environment.
- Recruit, supervise and support team members and foster their professional development.
- Establish annual team goals and objectives; track and report results.
- Coach, support and evaluate team member performance, taking corrective action if needed.
- Deliver timely communication through regular management and team meetings.
- Comply and confirm compliance with CHS code of conduct, policies, practices and other legal obligations.
- Participate in succession planning to build the bench strength necessary for future talent needs.
- Develop a strong knowledge base and stay current on job-related issues and trends.
- Participate actively in departmental meetings, training and education, as well as the quality process.
- Pick up projects on the fly; perform other duties as assigned from time to time.
- Demonstrate the CHS Common Bond values in the performance of all job duties.

Qualifications:

YOU HAVE:
- Working knowledge of the case management field
- Strong organizational skills and a tireless focus on quality results
- Exceptional leadership, interpersonal and communication skills that allow you to work well with diverse teams, clients and families
- Resiliency, with a propensity to persevere in spite of constant change
- A sincere passion for helping others in need
YOU NEED:
- Bachelors degree in a human services related field
- Three years of experience working with children and families in a social service setting
- Experience in home visitation with a strong background in prevention services to the 0-3 age population
- Florida Driver's License within 30 days from hire

Together, good can be done.