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Information Technology Supervisor

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LAUNCH Technical Workforce Solutions

2021-12-03 11:30:03

Job location Jacksonville, Florida, United States

Job type: fulltime

Job industry: HR / Recruitment

Job description

Must Haves: *Must be a U.S. Citizen*


Position Summary:


IT Onsite Support Supervisor is responsible for the daily routine and specialized Information Technology support duties in accordance with standard procedures. Coordinates all supports activities. Also is responsible for the accuracy of the inventory (HW y SW). Represents IT in the daily OPS meeting and translates those needs to the respective IT areas.


Job Duties and Responsibilities:

1. Maintain and optimize local end user equipment.

2. Maintain an accurate computers, printers, tablets, and computer software inventory.

3. Represent IT MROH in the daily Operations meetings.

4. Ensure all IT business needs are properly addressed within other IT areas.

5. Coordinate daily duties of the supporting team.

6. Coordinates with business leaders any movement or relocation of any IT equipment.

7. Guarantee SLA's compliance of the onsite support area and determine improvements.

8. Guarantee business have an adequate onsite support coverage based on business needs.

9. Implement and support the designated MROH standard for video conferencing systems.

10. Ensure the patching program is in place.

11. Help the Central team to solve audit findings related to end users' equipment

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