Regional Volunteer Services Officer

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Job description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

* As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment.

Join us-Where your Career is a Force for Good!

Job Description:

The American Red Cross is a strong network of volunteers, donors and partners who are always there in times of need. We aspire to turn compassion into action so that all people affected by disaster across the country and around the world receive care, shelter and hope; our communities are ready and prepared for disasters; everyone in our country has access to safe, lifesaving blood and blood products; all members of our armed services and their families find support and comfort whenever needed; and in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.

The American Red Cross. We Take Care of You, While You Take Care of Others

We are currently seeking a Regional Volunteer Services Officer to work in our Jacksonville, FL office, covering the North Florida Region.

The Regional Volunteer Services Officer (RVSO) oversees efforts and activities of volunteer programs and services to ensure availability of sufficient numbers of volunteers to meet operational needs and meet objectives. The RVSO strengthens and grows programs and services that will meet the operational needs within resource constraints. Directs and oversees the work assignments and performance of staff and volunteers. The RVSO implements and executes strategy, manages processes, cultivates relationships and ensures coordinated outreach and partnerships within the American Red Cross organization and external constituents. Serves as a subject-matter-expert (SME) for assigned area(s) of responsibility.

The RVSO will lead multiple programs/services (i.e. volunteer recruitment and engagement) for the North Florida Region. Oversees implementation for large-scale single programs/services or multiple smaller-scale programs/services. Provide support, development and/or leadership guidance to all volunteers.

The RVSO performs all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

The Regional Volunteer Services Officer (RVSO) will supervise 4 staff members, and serve as leader for the volunteers in 35 counties. Position requires a strong strategic leader who can focus on leading volunteer recruitment and engagement.

Responsibilities:

1: Develop, implement and execute strategy within area of responsibility to advance volunteer services. Oversee risk management issues specific to volunteer services.

2: Lead and empower a team to implement and execute streamlined, flexible, effective programs, activities, systems and processes. Ensure goals are set, monitored and realized including attainment of national standards.

3: Responsible for the management of volunteer and paid staff including, but not limited to, hiring, training, coaching, evaluating and managing performance to ensure a well-qualified team and to enhance operational success.

4: Design and monitor effective metrics. Collect data and present key performance indicators and updates to management.

5: Build relationships and collaborate with internal partners, staff, volunteers, community, and external organizations. Work with internal partners to implement strategies for strengthening the Red Cross brand, ensure communication and a consistent experience for volunteers across all lines of service. Serve as a resource to volunteers and internal partners and lead efforts to maximize involvement, efficiency and institutionalization of volunteer support. Ensure that strategic partnerships are maximized to support relevant lines of service throughout the organization.

6: Lead project/program implementations.

7: May have budgetary responsibility. May be responsible for grant coordination duties in contract-funded programs.

Qualifications:

Education: Bachelor's degree required.

Experience: Minimum 5 years of related experience.

Management Experience: Minimum of 3 years of supervisory or management experience.

Skills & Abilities: Excellent organizational skills and ability to effectively implement programs. Ability to work on a team. Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately. Ability to work independently while developing and motivating a functioning team as well as have excellent interpersonal skills in dealing with all levels of staff, volunteers and donors. Excellent oral and written communication skills, including training, presentation and negotiating skills.

Travel: Will require regional travel. Valid driver's license required.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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