Branch Manager - Lakeland

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Job description

FrankCrum is a Top Workplace! The FrankCrum Family of Employer Solutions began in 1981 when The Great American Temporary Service was founded. Over the years, Frank W. Crum, Jr. renamed the staffing company from Crum Staffing to now, FrankCrum Staffing. FrankCrum Staffing has grown to become a national company that specializes in contract, temporary to permanent and direct hire staffing with a unique combination of personal care and technology. We help businesses secure the very best talent for temporary jobs, entry level and permanent positions. We cultivate a large network of thoroughly screened and qualified applicants who we carefully match to the unique needs of each client company. The Role Youll Play to Create Success We are eager to announce a full-time Branch Manager position filled with many exciting opportunities! In this role, you will have the opportunity to impact the FrankCrum business everyday by creating and maintaining service operations, which are responsive to customer needs. This includes timely, high quality service operations at competitive costs to the customer while maintaining sufficient profit margins and professional image. 1. Training and supervising branch staff. Skilled at developing and implementing standards and procedures to improve data entry efficiency, accuracy, and performance. 2. Use database, spreadsheet, and word-processing software to prepare various versions of complex statistical and written summary reports for different levels of management. 3. Designing, implementing, and refining systems to manage complex processes and to optimize performance. 4. Successfully manages people to achieve performance goals. Excellent people management skills including resolving conflict, coaching, and developing others, promoting teamwork, and performance management. 5. Supervising work for a team of individuals with differing levels of skill to enable them to achieve performance and quality standards. 6. Analyzes and prioritizes information, distilling it to the critical issues and drawing accurate conclusions. 7. Manages complexities and competing priorities. Coordinates information and activities among groups with differing agendas, across multi-functional areas. 8. Data processing including data analysis, process analysis, and process modeling. 9. This position has dual roles the focus is on service, parts, and sales. This position manages all branch operations including direct customer contact, new product demos, billing cycles, and equipment inventory. 10. Management, scheduling and supervision of daily service operations, include responsibility for current and projected human resources needs. The Attributes We Seek Keys to success in this position include exceptional customer service, written, listening and communication skills combined with sales experience. Knowledge of the PEO structure, cold-calling, prospecting through to closing the sale experience preferred. A four (4) year degree or equivalent, 5-10 years related work experience in a service-related industry; and/or a combination of education and work experience preferred. Our Competitive Benefits Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including: Health Insurance is $0 paycheck cost for employees coverage and only $150/month for family! Dental and Vision Insurance Short Term Disability and Term Life Insurance at no cost to the employee Long Term Disability and Voluntary Term Life Insurance Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match Employee Assistance Program at no cost to the employee Flexible Spending Accounts for Medical and Dependent Care Reimbursement Health Savings Account funded by FrankCrum Paid time off and holiday pay Education reimbursement up to $5,250 tax free per calendar year PTO cash out Tickets at Work and access to the Corporate America Family Credit Union Employee and client referral bonus program Paid volunteer time Whats Special About FrankCrum FrankCrum, a family-owned business-to-business entity since 1981 is made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This family of employer solutions employs approximately 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars of Integrity, Affinity, and Prosperity, employees are recognized at quarterly events for exceptional customer service and milestones in tenure. The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Caf, the Homeless Empowerment Program, and Clearwater Free Clinic! If you want to play this role to positively impact our clients day-to-day business, then apply now! FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Requirements:
Keys to success in this position include exceptional customer service, written, listening and communication skills combined with sales experience. Knowledge of the PEO structure, cold-calling, prospecting through to closing the sale experience preferred. A four (4) year degree or equivalent, 5-10 years related work experience in a service-related industry; and/or a combination of education and work experience preferred.