Operations Supervisor (Director of Operations)

AMIkids is a non-profit organization dedicated to helping youth develop into responsible and productive citizens.
AMIkids has served over 140,000 kids and their families since 1969. Being part of the AMIkids team means that you are helping youth to realize their full potential and become a valuable part of their community.

Our Mission: AMIkids' mission is to protect public safety and positively impact as many youth as possible through the efforts of a diverse and innovative staff. AMIkids works in partnership with youth agencies, local communities and families.

Position Summary

The role of the Director of Operations is to assist in the management in the day-to-day operations of the program. Assist the Executive Director in determining the operational objectives that best support the Program's mission and long-range goals. Organize and maximize all available Program and community resources while ensuring the best utilization of people to meet established program outcomes.

Essential Job Duties

• Organize and direct program goals and objectives; execute all activities toward the achievement of established AMIkids goals and objectives; plan and direct program operations in fulfilling the goals and objectives of local Board of Trustees initiatives,
• Practice effective organization, time management, and project management skills to ensure practical and efficient administration of program operations; ensure timely processing of administrative functions,
• Establish effective Interpersonal skills to encourage positive cooperation in the work place, and increase team success through meaningful interactions with youth; advise instructional staff in developing effective communication skills with youth,
• Provide effective Leadership to motivate and guide staff toward the successful accomplishment of established organization goals and objectives; create a successful work environment and positive learning atmosphere,
• Assist in the development and implementation of school/program policies and procedures of the assigned program,
• Plan and conduct regular staff meetings and interactive training to develop open communication and for the dissemination of information,
• May act as liaison between AMIkids Home Office, other AMIkids program, local Board of Trustees, and regulatory agencies,
• Develop positive school/community relations; engage in various public speaking forums,
• Implement and ensure all policies and procedures are followed and that the program is in compliance with PREA,
• Assist in the management of Human Resources functions; assist in the development of team members through training and other professional development activities,
• Participate in recruiting, screening, hiring and training program staff; supervise and evaluate the performance of professional, administrative and operational staff,
• Monitor compliance of staff certifications, licensing and educational requirements with all applicable regulatory standards,
• Assist with the administration of the Risk Management program for the local program to ensure safe and successful working and learning conditions are provided,
• Investigate and implement policy and procedural changes to reduce organizational liability and financial risk,
• Oversee operational, administrative and reporting compliance with all applicable risk management policies and procedures; ensure appropriate in-service training is provided to staff and youth,
• Assist with the management of program finances; ensure all functions and programs under charge are performed within established budgetary parameters, to include performing budget projections, costing activities, monitoring revenues and expenditures,
• May coordinate and execute fundraising activities; appropriately utilize donations, and properly apply grant funding and various financial resources,
• Ensure all monetary functions are performed in compliance with IRS documentation and reporting regulatory requirements,
• Coordinate, manage and supervise various program operations to facilitate successful program services,
• Oversee production and delivery of quality food services for the program ensuring nutritional compliance and food safety,
• Manage custodial and maintenance tasks to ensure safe and sanitary facilities are provided,
• Coordinate daily staffing, program activities and field trips; ensure all staff receive operations training; ensure appropriate student to staff ratios of supervision in accordance with contractual requirements,
• Actively participate in and supervise trips and special activities that involve recreational sports, facility and equipment cleaning, grounds maintenance, and equipment relocation,
• Participate in and supervise two to seven-day overnight trips and occasional extended trips that may require sleeping in tents, boats, institutes, etc. under varying weather conditions and that may require extended 16-hour workdays/24 hour on-call status,
• Coordinate travel, lodging, meeting, conferences, and other program activities for staff,
• Establish and execute safe and effective security policies and procedures at the program; conduct and oversee youth and property searches for unauthorized items; enforce appropriate student to staff ratios for supervision,
• Coordinate and manage safe and effective transportation operations; ensure the safe operation of program vehicles; ensure all appropriate licensing and endorsements of drivers,
• Ensure safety of youth is in order, inspection and security checks
• Prevent and intervene in youth altercations and incidents, using the authorized state mandated training methods,
• Administer first aid and CPR during emergencies in accordance with the national standards,
• Attend and maintain appropriate crisis intervention and physical restraint training and certification as defined by state and contract requirements,
• Attend and maintain CPR and First Aid certification by nationally recognized organization,
• Assist with special projects and other duties as assigned.

Minimum Education, Training and Experience

• Bachelor's Degree in Business Administration, Education or related field;
• Minimum one (1) year supervisory experience, two (2) years preferred,
• Minimum of one (1) year experience within an educational or youth service program, preferably working with troubled youth,
• Be able to complete trainings outside the program when required (may need to travel to other locations).

What's in it for you?
As well as gain an opportunity to make an exceptional difference in kids' lives, AMIkids offers a comprehensive benefits package including:

• Growth opportunities - we pride ourselves on developing our leaders from within
• Health Benefits - Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D
• PTO & Paid Holidays
• Wellness Benefits - EAP, Health Coaching, Stress Management Programs, etc.
• Employer Funded Pension Plan, Voluntary 403(B) Retirement Plan, Student Loan Forgiveness Program
• Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more.

• Bachelors or better in Education or related field
• Bachelors or better in Business Administration or related field

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)