Night Shift - CRF Administrative Assistant

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Job description

Come and join and amazing established growing healthcare company and the potential to EARN A $1,500 SIGN ON BONUS

We have several opportunities in Miami-Dade and Broward Counties.

Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it.

We are currently looking for individuals who share our mission of integrating primary

and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect.

If you share these beliefs and want to join us to make a difference, please take some time to read the post below.

Multiple Entry Level Administrative Assistant Opportunities Available

This full time position starts at a rate of $13.00 per hour and receives full benefits, including 100% paid employee healthcare, 403b Retirement Plan with company match and much more!

The Entry Level Administrative Assistant will answer phones and perform a high volume of client reminder calls per day. Check appointments and availability in KIS. Receive and transfer calls to the Customer Service Care Center.

Responsibilities:

Display excellent people skills by providing information and resolving issues pertaining to the

client. Always seek to understand and educate the client

Answer Phones. Perform reminders calls as assigned by office manager/supervisor. Greets Clients

with a pleasant tone

Check appointment availability in K.I.S. (Intake/Assessment positions)

Receive and transfer the calls from referral parties to the appropriate service

Back up point of contact for referral sources

Track our internal referrals to case management/therapeutic services

Receive and keep track of all referrals on the referring tracking log as (refer to SOP referral)

Maintain communication with referring sources

Closing all records with 120 days or more without services following closing protocols as per QI

Attend the daily Staffing Meeting with Clinical Supervisor

Support Corporate goals and mission statement

Use established QI protocols for reporting client concerns

Work closely with front desk to obtain all pertinent information, changes in demographic

information for each visit and support client schedules

Education, Experience, and Skills Required

High School diploma or general education degree (GED) required. Or equivalent combination of education and experience.

LANGUAGE SKILLS: Ability to read, write and speak in English and Spanish required.