SALES ASSOCIATE, SHF

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Job description

Overview

POSITION SUMMARY:

Silver Hill Funding is adding Sales Associates to strengthen our sales and workflow efforts! The Sales Associate team helps drive a consistent flow of quality loan submissions into the Operations team. Sales Associates roles and responsibilities are key elements of our goal to become a higher-quality, more efficient commercial mortgage origination division.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Sales Associates support Silver Hill Funding's Regional Managers by performing the following functions.

• Support Regional Manager's efforts (loan structuring, follow up with brokers/borrowers for required loan documentation, etc…)
• Receive, Package and QC/Audit loan requests for all needed documentation
• Issue LOIs and Receive signed up LOIs and QC/Audit files for submission into processing
• Send and receive broker registration packages (work on approval communications with internal staff and broker relationships)
• Manage 21 Day Reports (Outstanding LOIs) per region
• Follow up with mortgage brokers and bankers in support of Regional Manager efforts

CORE COMPETENCIES:

• Phone Presence -effectively building rapport with target audience on the phone; conveying confidence and presence on the phone. Articulate product specific benefits and features in a professional and concise matter.
• Mortgage and Mortgage Banking Expertise (a plus) - knowing mortgage offering and home lending guidelines; being familiar with the diversity of products/services and the advantages of each; understanding the local market and the needs and priorities of the clients; keeping current with the mortgage industry and business/economic trends; knowing how to use automated programs/software to support the sales and marketing processes.
• Prioritizing - identifying priorities and using time effectively to support the sales and marketing efforts to drive business to the SHF sales teams.
• Composure - remaining positive, focused, and even tempered in a fast paced, time sensitive environment.
• Collaboration - sharing information and expertise with partners and team members; working together to achieve work goals; being candid and honest with coworkers and lead/referral sources; understanding the roles, priorities, and goals of other stakeholders in the mortgage process (including internal partners, customers, and referral sources).

SKILLS/KNOWLEDGE/EXPERIENCE

• Business Responsibility/Strategic Planning:
• Business Acumen -- Possess the fundamental understanding of economic, real estate and banking trends.
• Strategic & Broad Thinker
• Problem Solving
• Sound decision making
• Functional/Technical Skills
• Business Acumen
• Team Player
• Integrity & Trust
• Listening
• Peer Relationships
• Interpersonal Savvy
• Approachability
• Judgment, Ethics & Values
• Excellent written and verbal communication skills: Demonstrates the ability to communicate effective financial solutions to address client's needs. Demonstrates ability to exercise judgment and tact in communicating with customers.
• Cross Selling: Demonstrates knowledge of complementary mortgage, home equity and banking products/services. Develops solutions for customers based on client knowledge.
• Strong focus on customer satisfaction
• Strong adherence to compliance regulations
• Excellent organizational skills
• Strong PC skills required
• College degree or 4 years equivalent work experience in sales and/or real estate is preferred
• Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demands
• Bi-Lingual (English/Spanish) preferred

CERTIFICATIONS, LICENSES, AND/OR REGISTRATION

No requirements or preferences.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk and hear. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

EEOC

Bayview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

Responsibilities

Qualifications