Sr. Business Systems Analyst

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Job description

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Transforming Lives

The University of Miami is among the top research universities and academic medical centers in the nation, and one of the largest private employers in South Florida.

With more than 16,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) the U community works together to create an environment driven by purpose, excellence, community, and service.

The Department of Enterprise Business Solutions has an exciting opportunity for a full-time Senior Business Systems Analyst to work at the Coral Gables Campus.

The Senior Business Systems Analyst collects data and provides analysis to assist in the development of technology plans and strategies that enhance overall performance, reduce costs, and increase efficiencies. The incumbent analyzes established operations, systems, methods, practices, and procedures to evaluate their effectiveness and ultimately make recommendations for improvements. Additionally, the Senior Business Systems Analyst integrates people, equipment, facilities, and other resources to improve work results, operating efficiency, effectiveness, and productivity. This employee also assists in the design, delivery, and improvement of in-house software applications, training programs, and related courseware.

CORE JOB FUNCTIONS

Reviews, analyzes, and triages application issues and cases. Creates and maintains detailed support documentation of ongoing projects, tests internal application releases, and performs periodic system maintenance. Provides training for internal users. Monitors system availability, working closely with system administrators and business systems analysts. Recommends changes in development, maintenance, and system standards. Develops detailed action plan with goals and target dates and obtains necessary approvals. Maintains ongoing communication and rapport with management team regarding project activity. Flowcharts existing processes versus improved flow. Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking. Applies industrial and management engineering techniques, such as process designs, optimization models, forecasting methodologies, and chain management principles, to improve overall systems. Analyzes existing flow of people, activities, and materials, employee work methods and utilization, policies and procedures, staffing levels, supervisory structure, space utilization, supply and demand optimization methods, forms, equipment, and computerized systems to design improved work systems. Designs systems for production and inventory control in buying, storing, handling, and processing of materials and supplies. Designs facilities, management systems, and standard operating procedures. Develops management control systems to aid in financial planning and cost analysis. Improves productivity through the application of technology and human factors. Designs supply chain management standards across the institution. Conducts data collection to measure baseline versus improvement, before and after recommendations are implemented. Creates formal presentations for projects and studies, including data collected, methodology used, results obtained, recommendations for improvement, and cost and savings involved. Participates in continuing quality improvement activities. Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor's degree in relevant field

Certification and Licensing:

Not Applicable

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in collecting, organizing, and analyzing data.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to exercise sound judgment in making critical decisions.

Department Specific Functions

• Support system administration including enhancements and troubleshooting issues
• Manage enhancement list and work with stakeholders to prioritize accordingly
• Responsible for create project plans to implement new enhancement, assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing a schedule to ensure timely completion of projects
• Develop working relationships with stakeholders and gain Business acumen to align Business needs with system capabilities
• Investigate and analyze current functionality to identify data integrity issues and misalignments with existing business services policies and procedures
• Design, execute, and manage test plans, including User Acceptance Testing (UAT), to ensure that business requirements and functional specifications are implemented properly and meet the requirements of the enterprise
• Remain apprised of new technology, new approaches and best practices as it relates to business analytics and the ability to generate critical data associated with the business
• Assist on the development of proof of concept, and coordinates prototype review
• Assist users with their request, question and issues

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
i106