Assistant Golf Professional

Job description

Position Title: Assistant Golf Professional Department: Golf Operations
Reports To: Head Golf Professional FLSA Designation: Non-exempt
POSITION PURPOSE:
Assist Professional Staff with management, staffing and daily operations duties. Under the direction of the Head Golf Professional, performs limited teaching functions, assist with pro shop operations to include booking tee times, charging members and guests and clear communication with outside service team. This person will work closely with outside service team to coordinate all member and resort activities.
EXAMPLES OF DUTIES:
ESSENTIAL FUNCTIONS:
50 * Under Direction of Head Golf professional, responsible for daily operation of the pro shop and related golf course activities. Assist Head Professional in setup and execution of all member and resort group play. Communicates clearly to outside service team and starters/player assistants all changes to tee sheets and other important information. Secures and protects the company assets, including facilities and equipment.
10 * Implement general policies established by the Head Golf Professional, directs their administration and execution. Under the direction of the Golf Professional, performs daily tasks and supervises work activities of personnel in the department.
5 * Recommends employment, supervises and trains outside service team. Assist in maintaining work records and schedules for starters/player assistants.
10 * Keeps accurate records as determined by Golf Professional. Reconciles daily and weekly golf round counts from tee sheets to those tabulated in the computer. Transmit information to appropriate person/department. Maintain handicap records.
10 * Assist in managing on-course pace of play, outside service team and starter/player assistants responsibilities and merchandiser with merchandising of golf shop.
10 * Enhance teaching skills by assisting with golf schools and clinics and observing private lessons given by Director of Instruction, Director of Golf and Head Golf Professional.
5 * Attend conferences, workshops and meetings to keep further personal knowledge and stay current with developments in the field.
Other:
Regular attendance in conformance with the standards, established by the company from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of our industry, associates may be required to work varying schedules to reflect the business needs of the company.
Upon employment, all associates are required to comply with the company's rules and regulations for the safe and efficient operation of the facilities. Associates who violate the rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be determined by the supervisor based upon the particular requirements of the property.
Daily lineups with Outside Service team to ensure everyone is aware of the current day's events, future member events, and group outings from the resorts.
• Promote goodwill and camaraderie among the golf membership and golf operations team.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Ability to achieve positive guest relations and maximize guest satisfaction.
• Assist professional staff in management and direction golf operations team.
• Must have broad knowledge of golf operations, service standards, guest relations and etiquette.
• Understanding of merchandising and retail shop operations.
• Computer skills to include basic POS knowledge, Handicap and tournament software programs and Microsoft Office applications to include Word, Excel, PowerPoint and Publisher.
• Ability to grasp, lift, carry or transport up to 50 pounds.
QUALIFICATION STANDARDS
Education:
Any combination of education, training or experience that provides the required knowledge, skills, and abilities. High School education required. Four-year degree preferred.
Experience:
Must possess or be enrolled in the PGA/PGM program and working successfully towards completion of Level 1 and progressing toward Class "A" professional status with PGA of America. Basic knowledge of golf shop and outside service operations.
Licenses or Certificates:
Ability to obtain any government required licenses or certificates. (Example: AED Certification)
Grooming:
All associates must maintain a neat, clean and well-groomed appearance (See Policy and Procedures Manual). Shoes polished, slacks & shirt pressed.
Other:
Additional language ability a plus.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled