Business Development Associate/Manager

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Job description

PSC Biotech Corporation (PSC), a global employee-owned firm, is anchored by three primary business lines in the life sciences industry: consulting, enterprise software development and sales, and contract pharmaceutical manufacturing. As such, PSC supports clients worldwide through a variety of comprehensive services designed to provide the ability to perform to the highest industry standards with efficiency and meet all regulatory compliance requirements.

The Business Development Associate/ Manager performs a key role in achieving that goal. Reporting to the Head of Business Development, the position is responsible for day-to-day activities related to business development, sales, and PSC Biotech client support in the United States and globally. The incumbent is also responsible and accountable for the execution of the PSC mission, u201cto maintain the integrity and professionalism of our products and services while enabling steady growth and development. u201d

Demonstrated Competencies:

• Business Development u2013 Identify and target potential clients. Work in a team environment; develop and execute a plan, in alignment with company vision, mission and strategic plans to engage potential customers.
• Relationship Building u2013 Work with and across formal and informal professional and social networks to build long-term partnerships and connections in the life science industry.
• Negotiation Skills u2013 Active listening needs assessment and present vision to build a consensus.
• Analytical Skills u2013 Identify, research, and demonstrate logical reasoning to communicate critical information.
• Rational Persuasion u2013 Present key factors, influencing factors, and strategic goals to assist stakeholders in identifying solutions.
• Interpersonal Awareness u2013 Ability to be aware of how actions, ideas, and communication can/does affect people and their outcomes.
• Agility u2013 Meet objectives by responding to competing and changing priorities and multiple tasks under inflexible timelines.
• Marketing u2013 Ability to identify and expand company brand and awareness.

Responsibilities:

• Generate leads, qualify prospects, and secure new business opportunities for Professional Services.
• Drive top line revenue growth through professional, consultative, and proactive interactions with all levels of customers ranging from key decision makers to front line employees.
• Conduct formal sales presentations and follow-up calls to prospective new business accounts.
• Assess industry business trends to capitalize on emerging opportunities for business growth.
• Ensure proposals meet minimum standards for profitability.
• Ensure proposals account for items commonly overlooked, such as: travel time, project management, off-site and pre-site visit hours, and equipment rental, as applicable.
• Follow up on submitted information (i.e., inquiries, RFPs, proposals, etc.) as appropriate.
• Provide direct client support. Immediately respond to client needs to meet client expectations.
• Maintain documentation of sales activities in CRM, in order to facilitate appropriate reporting of client contacts, notes, opportunities, and sales pipeline.
• Existing knowledge of the life science marketplace and the demonstrated ability to quickly ramp up and build that experience on-the-job.
• Develop expertise in Professional Services and PSC products and services to enable the sale of these products and services to prospective client.
• Perform appropriate prospecting activities to identify qualified prospects for new business development.
• Develop and provide competitive intelligence on competing firms.
• Establish effective relationships with internal associates and external clients to grow an effective business team to expand Professional Services presence and business growth.
• Collaborate with appropriate internal resources to develop comprehensive sales presentation materials tailored to the client.
• Use a proactive, consultative sales strategy to effectively overcome client objections and maximize sales effectiveness.
• In collaboration with Business Development Management, develop effective proposals and persuasively close new business opportunities.
• Accurately forecast monthly, quarterly, and annual revenue streams.
• Represent Professional Services and PSC Biotech at business development activities worldwide.
• Measure and manage customer satisfaction from PSC u2019s Quality Management System (QMS).
• Contribute to the growth of PSC by contributing the overall strategy of the company.
• At all times, demonstrate the highest level of ethical behavior and personal integrity. Operate with the highest professional business ethics when dealing with clients, colleagues, and government entities.
• Analytical skills, coupled with strong technical abilities, and a genuine passion for existing and new technologies and scientific advances.
• Excellent communication and people skills are needed to succeed in this role.
• Ability to travel based on business needs.

Requirements:

• 5+ years proven business development, sales, and client support management in the life sciences industry. Professional Service sales experience highly desirable.
• Demonstrated experience in developing and closing new business opportunities in the life sciences industry.
• Proven ability to generate a high volume/high quality sales pipeline.
• Proven record of delivering high quality presentations and business proposals/contracts under tight timelines.
• Highly organized in planning and time management, with the ability to multi-task.
• Excellent written and verbal communication skills.
• Bachelor u2019s Degree or equivalent experience required.