Complex Training Manager, Signia by Hilton Orlando Bonnet Creek and Waldorf Astoria Orland

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Job description

A Training Manager is responsible for overseeing and managing training initiatives and related programming in the hotels' continuing effort to deliver outstanding guest service and financial profitability.

Here are some perks you canenjoy when joining our team

•Access to your pay when you need it through DailyPay

•Career growth & development

•The Go Hilton travel discount program•Competitive wellness benefits

•Team Member Resource Groups

•Recognition and rewards programs

•And so much more

What will I be doing?

As a Training Manager, you would be responsible for overseeing and managing training initiatives and related programming in the hotels' continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Develop, plan, coordinate and implement training programs in accordance with current standards including, but not limited to, harassment-free workplace, diversity, new team member orientation, departmental training, communication, leadership, service and train-the-trainer training.
- Plan and conduct meetings with department managers, trainers and team members to review performance trends, to develop action plans and to recognize achievement
- Review, analyze and assess hotel training initiatives and programs and develop or research training solutions to make recommendations to address specific hotel needs
- Track, input, maintain and audit all individual team member training records utilizing designated systems and programs
- Perform initial screening interviews with and assess qualifications of candidates in relation to open positions
- Oversee and monitor all departmental training programs including, but not limited to alcohol awareness, food safety, job skills checklist, educational assistance, etc.
- Develop and distribute the annual training calendar, compile and distribute periodic reports and measurements related to training activity and return on investment