Family Support Worker

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Job description

Overview

#MyCHSWhy Shanda Whitfield from Children's Home Society Florida on Vimeo.

Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we're changing the face of foster care and positively impacting children and families' lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

As a Family Support Worker experienced in working with children and families, you will be providing support to our growing case management services, and be part of a team of para-professionals charged with attending to the needs of children and families. You will provide education and support services with the end goal of aiding in family stability and success, in a fast-paced, never-the-same work environment.

WHY JOIN CHS?

* Uplifting mission-driven work culture
* Make an impact in your community and become a part of Florida's history!
* Growth and professional development opportunities
* Great benefits package, including generous paid time off and holidays

Responsibilities

YOU WILL:

* Assist in developing and maintaining client records and program documentation according to contract and CHS standards (initial assessments, goal planning, progress notes termination summaries, etc.); enter necessary information into required software system(s) in a timely and accurate manner.
* Provide appropriate modeling techniques, education and other supportive services as delineated in service plan.
* Assist Case Manager, Counselor or Social Worker in providing case management support services (i.e., information, assessments, referral and linkages).
* Directly transport or arrange for transportation of clients to visitations, medical appointments, counseling, shopping, etc.
* Monitor quality of care by complying with contract requirements for contacting clients by phone, by letter, and/or by conducting home/residential visits.
* Facilitate or co-facilitate educational classes such as parenting skills, independent living skills, anger management, household management, behavior management, pregnancy/pre-natal care etc.
* Co-lead parent/child play groups.
* Supervise children during scheduled visits, in-home services, visitations or in other situations as directed.
* Participate in weekly client staff meetings, as requested.
* Participate in the quality management process.

Qualifications

YOU HAVE:

* Ability to handle confidential information appropriately
* Effective verbal and written communication, interpersonal skills
* Ability to make home visits/travel
* Ability to learn computer skills sufficient to perform all essential functions
* Ability to be sensitive to the service population's cultural and socioeconomic characteristics
* Commitment to effectively and efficiently providing customer service satisfaction with positive service delivery results
* Excellent organizational skills
* Ability to work in a diverse environment
* Strong attention to detail
* Ability to act decisively when necessary to protect client
* Ability to establish trusting relationships
* Ability to handle emergencies and life threatening situations effectively
* Ability to handle stressful situations
* Ability to observe and accurately report the functioning of individuals and families
* Ability to set appropriate limits and boundaries with clients
* Ability to work flexible hours
* Effective parenting skills
* Excellent listening skills

YOU NEED:

* High School diploma or GED equival