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Housekeeping Manager

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DoubleTree by Hilton Hotel Orlando at SeaWorld®

2021-12-03 07:32:10

Job location Orlando, Florida, United States

Job type: fulltime

Job industry: Trades & Services

Job description


    -Train and supervise all new employees and provide on-going training to current staff
    -Responsible for the scheduling of staff, including contract labor, to meet operational needs within budget
    -Responsible for the daily opening of the housekeeping department to include the preparation of boards for the Room Attendants, and distribution of jobs for house persons and supervisors
    -Inspect all VIP rooms
    -Responsible for the training of all Housekeeping personnel to include SOP's.
    -Maintain and update as necessary the SDS book for housekeeping
    -Monitor room attendants and house persons performance. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment, while reinforcing high standards of quality
    -Ensure all jobs are completed within shift
    -Prepare AM status reports
    -Thoroughly check assigned rooms; report any discrepancies immediately
    -Check for early make-ups, special requests and VIP's
    -Make tour of assigned area, checking conditions of the floor, walls, vending areas, linen rooms, the status of supplies and your staff's needs. Report any deficiencies and assign personnel to correct situation
    -Run departure report and re-check all rooms showing up in your assigned section
    -Provide assistance as requested to Director of Housekeeping
    -Write up repair work orders and immediately report any safety hazards for immediate attention
    -Monitor housekeeping meal breaks
    -Enter room status to the computer as needed
    -Inspect and secure all linen rooms

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