Senior Business Systems Analyst

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Job description

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by providing information services that consistently exceed our customers' expectations and support the corporate objectives. The Senior Business Systems Analyst works directly with the business owners of their assigned support areas to analyze, specify, and design automated systems as well as implement new systems or modifying existing ones. This position also investigates problems, provides application technical support, and training to their customers for systems and software. Also, acting as the communication hub, this position coordinates the information technology activities for their assigned areas by designing, configuring, testing, and debugging software based on user requirements. Lastly, this associate leads strategic projects can also be asked to lead the investigation and resolution of problems, provide application technical support, and training to their customers. This associate may report to a coordinator, manager, or director for a particular deliverable.

• Understands all aspects of business requirements and their relationship to application requirements
• Works closely with other IT staff to specify requirements and translate them to well-designed software structures
• Uses system tools to develop adhoc queries and reports in response to user requests
• Creates, reviews, and updates documentation on an annual basis for responsible systems
• Prepares test scenarios and testing schedules
• Monitors and analyzes performance during testing
• Develops technical documentation for system support
• Performs process improvement tasks, conducting studies on complex operational problems, new system requirements
• Assists in the development of departmental reporting and analysis where specific technical skills are required
• Reviews test plans for Associate Business Systems Analyst and Business Systems Analyst as required
• Creation and design of various database applications, queries, reports, and other data extraction techniques
• Completes technical evaluation and IT cost/benefit analysis form for assigned service requests
• Maintains currency of hardware and/or software and vendor information
• Contributes/oversees the development of policies and procedures to ensure compliance
• Ensures that adequate testing is performed and documented prior to implementation
• Competently manages all assigned projects
• Keeps management informed of status of activities and issues
• Mentor other system analysts assisting these associates with more complex issues or projects
• Utilize resources wisely, handling routine and intermediate issues without management intervention
• Provides leadership to cross-functional team.
• Manage multiple projects across diverse business functions
• Completes other duties as assigned

Qualifications

• Bachelor's degree in Computer Science, or other related field; however, combined experience/education/certifications may substitute for minimum education.
• A minimum 5 years experience (hospital preferred) and a minimum 3 years Project Management Experience preferred.
• Maintains the most recent certifications applicable to the current position based on the installed application or system software versions or platforms.
• If application certifications are not available maintains most relevant education available for assigned application.
• Must be knowledgeable of new trends in information technology and be able to apply the technology in the service areas.
• Ability to work tactfully and effectively with team members, vendors, and the user community.
• Expertise in business and systems analysis and design in a technical environment
• Knowledge of BABOK best practices desired
• Ability to manage several projects simultaneously
• Must be knowledgeable of new trends in information technology and be able to apply the technology in the service areas.
• Ability to work and maintain composure in an often stressful environment

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Required)

Experience:

• Hospital: 5 years (Required)
• Project Management: 3 years (Required)
• Business Analysis Body of Knowledge: 2 years (Preferred)

Work Location: Multiple Locations