Please scroll down, To apply

Customer Service Call Agent

hiring now

Seminole Toyota

2021-12-03 07:42:37

Job location Sanford, Florida, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Entry Level Customer Service Call Agent

At Seminole Toyota, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Seminole Toyota is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

BENEFITS

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • 401k + Matching
  • Paid Training for Sales & Service
  • Paid Time Off/Holidays
  • Saturday Lunches

Responsibilities
  • The Customer Service Call Agent will answer customer calls and establish follows-up with sales appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily

Qualifications
  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Inform a friend!

Top