Citi Realty Services -Business Analyst

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Job description

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Working at Citi in realty services is far more than just a job. It means joining a family of dedicated professionals driving change across the globe. Citi Realty Services delivers excellence through safe, cost effective real estate premises and services. The changes in our work environment transforms the day-to-day office experience, and you can help us develop the workplace of tomorrow at large prominent locations, customer services centers and our local retail branches. We need people who are passionate about making an impact through our sustainability efforts to develop tomorrow's workplace experience and lead the way in real estate management techniques and services. To join our team, we are looking for candidates with versatile skill sets including project, technology, or financial management, as well as people with a strong desire to learn, dedicated to providing the highest quality service in a fast-paced environment.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

Business Analyst

The Business Analyst is responsible for accomplishing results within a professional team or department. The team drives the overall administrative activities of the business. The Business Analyst coordinates and manages activities such as the tracking of business financials, employee headcount and other administrative needs as necessary. Manages ad hoc projects as needed.

Responsibilities:

• Partner with local and regional business management team to ensure alignment of business goals.
• Manage a team by providing technical knowledge, coaching, evaluation, determining hiring etc.
• Assist leadership and stakeholders with developing projects, determining strategies, and defining / providing metrics.
• Advance control framework including executing Manager's Control Assessment testing, operational loss processes, and corrective actions.
• Prepare materials, record minutes, and follow-up as needed on items for business committees and/ or regular business meetings.
• Seek out sources, track, consolidate and analyze ad-hoc and regular business requests.
• Drive implementation of business-driven projects across functions, working closely with relevant senior leadership.
• Provide input into and recommend technology change, process improvements and control framework enhancements.
• Seek out and ensure corrective actions are implemented for control related issues and remedial action is taken.
• Communicate business knowledge, product knowledge, and requirements to business and internal support functions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Bachelor's Degree/University degree or equivalent experience

Critical Competencies:

• Must be extremely organized, motivated and a self-starter.
• Ability to prioritize is key as is ability to juggle several tasks at once.
• Must work well under pressure whilst, enthusiastic, hard-working and positive.
• Desire to improve processes.
• Track record as a Business Analyst within the Financial Services/Investment Banking industry.
• Excellent oral and written communication skills and ability to facilitate discussions.
• Ability to quickly grasp and master new concepts / requirements and related product / functional knowledge.
• Team player and relationship management skills.
• Ability to work under pressure and manage tight deadlines.
• Willingness to ask questions, challenge the process and seek out answers.
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative.
• Excellent analytical and problem-solving skills.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

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Job Family Group:
Technology

Job Family:
Business Analysis / Client Services

Time Type:

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.