Field Manager

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Job description

About Us

Keter Environmental Services is a full-service waste and recycling management company operating on a national platform. As a national environmental services provider, we manage 500 client programs and work with over 1700 providers nationally. Our team is made up of real estate, financial, and environmental professionals that understand the complexities of commercial and municipal properties and the unique challenges they present. We specialize in developing value-based solutions to implement and maintain the most efficient, sustainable, and economical solution for each individual property's waste stream.

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Comprehensive Benefits Package

We are a small business and are proud to offer big business perks for all our employees.

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• Hybrid work schedule (up to 3 days work from home)
• Competitive Compensation
• Annual Bonus Plan at Every Level
• Continuous Learning and Development Opportunities
• 401(k) Retirement Savings with Company Match; Immediate Vesting
• Medical & Dental Insurance
• Vision Insurance (Company Paid)
• Life Insurance (Company Paid)
• Short-term & Long-term Disability (Company paid)
• Employee Assistance Program
• Flexible Spending Accounts/Health Savings Accounts
• Paid Time Off (PTO) Including birthday off, community volunteer hours and summer Fridays
• 9 Paid Holidays

Job Description

The Field Manager is responsible for managing waste and recycling programs at client locations consisting of regional shopping centers, office developments and mixed-use centers. Responsibilities include hauler and customer relationship management, program implementation, design, and management. Works directly with members of the operational team such as other Field and Regional Managers, Inside Operation Specialists, the Finance staff, and the leadership team.

Duties and responsibilities

GENERAL

- Maintains and implements strategic direction to improve the financial performance of assigned properties.

- Makes specific recommendations and changes for a properties profit and diversion improvement.

- Conducts monthly agenda calls (where applicable) with client(s).

- Manages properties in a portfolio by educating tenants, inspecting and managing equipment, overseeing daily operations, controls, and accounting functions.

- Develops a working knowledge of all facets of the business including, but not limited to, efficiency, diversion, customer service, finance, A/R, auditing, vendor relations, and industry regulations.

- Communicates with multiple departments regarding operational issues.

- Completes and maintains reports as directed in a timely manner.

- Completes Vendor/Facility visits within the region.

- Assists the sales team by conducting site surveys as needed.

OPERATIONAL EFFICIENCY

- Researchespotential vendors for properties such as hauling and recycling companies, pressure washers, repair and maintenance companies, etc.

- Works with the operational staff to understand PSI gauge readings, budgeted pulls by container and size, efficiency targets, and documentation of customer data.

- Analyzes waste, recycles, and composts programs at properties to develop and implement enhancementopportunities.

PROPERTY MANAGEMENT

- Develops partnerships with customers through proactive communication.

- Gains market knowledge of waste and recycling providers operating within the assigned region.

- Addresses and documents operational issues ensuring that all issues are satisfactorily resolved.

- Conducts regular site visits to ensure operations are meeting the Keter standard.

- Provides prompt and accurate property and audit reports to the Operation and Accounting Departments.

- Assists in the implementation of operational projects as needed and communicating with customers about service issues and resolutions.

- Performs on-site training of tenants and property staff on proper waste and recycling procedures.

- Ensures all equipment signage is promptly and accurately placed where applicable.

FINANCIAL

- Reviews waste, recycling, and compost programs for onsite source separation, service adjustments, and equipment reconfigurations to drive optimal value.

- Works with the finance department to assist with collection efforts, including on-site meetings with tenant management.

- Reviews P&L statements monthly and advise the Finance team of necessary corrections.

*Perform other duties as assigned.

Qualifications

- Bachelor's degree and 1-3 years professional experience preferred.

- Previous experience in waste and recycling, the service industry, property management, or retail industry is a plus.

- Ability to communicate effectively to all levels within an organization.

- Self-starter with the ability to multi-task and achieve goals.

- Understanding of the business and its processes.

- Proficient in Microsoft Office Suite - i.e., Excel, Outlook, Word, and PowerPoint.

- Excellent organization and follow up skills - extremely detail oriented.

- Outstanding written and verbal communication skills.

- Able to work long hours as needed, work alone without supervision, and meet deadlines.

Work Environment

The work environment will vary depending on the location. This position requires travel to client sites, mostly malls and strip malls. The work will be performed at home, in-doors and out-doors. The temperature will vary from location to location. The noise level may be low to moderate depending on location.

Expected Hours of Work and Travel

This is a full-time job with a typical work schedule of 8AM-5PM Monday-Friday; however, extended hours and weekend hours may be required occasionally. Travel will primarily be performed within a specific region. This job requires travel >50% of the time. Overnight travel is expected 25% of the time.

Physical Demands

The physical demands of this job include driving and walking at client location and lifting items weighing no more than 50 pounds.