Manager, Real Estate Closing (100% Remote)

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Job description

Purpose of Job We are seeking a Real Estate Closing Manager with 100% remote work location available.

Manages a team of closers dedicated to carrying out an efficient, scalable, compliant process that delivers an outstanding mortgage fulfillment service to our members. Drives accountability and performance to achieve desired business results. Leads employees through regular mentor and feedback that results in a hard-working team, credible employee engagement and proactive employee development. Identifies and implements continuous process improvements and leads organizational process changes. Ensures compliance with policies, procedures and compliance and regulatory requirements.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers - World Class Benefits (31 seconds)

Primary Responsibilities:

• Identify and handle existing and emerging risks that stem from business activities and the job role.
• Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled.
• Follow written risk and compliance policies and procedures for business activities.
• Provide oversight to ensure all loans are closed in accordance with prescribed policies, procedures and investor guidelines
• Leads and drives team to meet or exceed all established Key Risk Indicators (KRI's) and Key Performance Indicators (KPI's) for Fulfillment.
• Responsible for the daily proactive pipeline management required to meet disposition targets and funded loan forecasts.
• Meets or exceeds team's monthly performance goals to include production, quality, compliance and member happiness.
• Performs routine reviews of compliance with TRID guidelines, quality standards for closing packages and timely communication with closing agents and attorneys.
• Identifies and implements process improvements that will help the team achieve target performance metrics.
• Maintains shown understanding of the Real Estate Lending guidelines and delivers ad-hoc training to the team sought at closing process or procedure gaps.
• Maintains shown understanding of industry trends and industry standard methodologies.
• Acts as first line of defense for critical issues and makes appropriate risk decisions based on policies and guidelines
• Serves as a team leader, coach, mentor, role model, and change agent to a team of front-line employees in fulfillment of our mission.
• Performs managerial duties to include quarterly performance evaluations, salary reviews, performance management, behavior modification, career counseling, and resolution of employee issues.
• Responsible for staffing, onboarding and retaining a team of mortgage professionals.
• Successful and timely completion of all compliance courses and assessments, as the need arises by the business.
• Responsible for overall expense management broad of concessions and third- party expenses.
• Serves as a resource to the team and facilitates and/or coordinates unit training needs.

Minimum Requirements:

• Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree.
• 6 years of Mortgage Banking Originations experience.
• 6 years of functional and technical expertise of mortgage loan Fulfillment demonstrated through progressive related experience within processing, closing, or underwriting function.
• Functional working knowledge of RESPA and TRID guidelines
• 3 years of leadership, direct supervisory or direct management experience required.
• Successful completion of mortgage products assessment and or certification required.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

• 4 years of Residential Real Estate closing experience with a high-volume lender.
• 2 years title closing experience.
• Functional working knowledge of TILA-RESPA Integrated Disclosures and Mortgage Lending Regulations.
• 6 years of functional and technical expertise of Real Estate Mortgage loan fulfillment, to include pipeline execution, prioritization.
• Meets rules, obligations, and timelines to comply with company policy, contracts, investor guidelines, lending programs, and state and federal law and regulations.
• Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures stablished by the company.
• Use a variety of computer programs and applications for document productions, organization, research, communications, and other assorted tasks.

The above description reflects the details considered vital to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $60,300-$108,600*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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Relocation assistance is not available for this position.