Service Technician

The Service Tech position with Holland Pump is considered a very important role within the company. The Service Tech is the front line contact to our customers presenting to our customers all the benefits and quality equipment that Holland Pump promises to deliver. The Service Tech will maintain a clean driving record while employed at Holland Pump by exercising safe driving habits with care and regard for others and the company vehicle. The position requires mechanical ability and physical stamina while maintaining good sense and safe judgment as well as having the ability to communicate well to our customers upon a service call, delivery or pick-up. The position also requires that the individual is flexible in nature as the daily task assignments can change often. The position requires a daily work schedule that can occasionally lead to long days with overtime necessary to complete the tasks at hand. The Service Tech will report directly to the Service Manager. This position has many duties and a high responsibility factor as outlined.

One of the main duties of the Service Tech is to deliver and set up, with customer assistance, Holland rental pumps. This will include properly instructing the customer on the equipment operation and being able to intelligently answer their questions or at least get the answers for them. This will be attained through continued training and testing throughout employment.

The break down and pick up of the rental equipment with customer assistance. It is the Service Techs responsibility to account for, determine the condition and return all rental equipment to the branch following a standard procedure and written documentation on our pick up tickets.

Daily on site service calls to diagnose and repair minor service issues following a standard response procedure. The Service Techs duties also includes a 24/7 emergency on call service that is assigned by a schedule determined by the Service Manager.

Included in the Service Tech compensation plan, Holland Pump pays an addition to the hourly wage to maintain a required list of tools and the Service Tech is expected to continuously advance the inventory of tools to help him/her do the job more effectively.

Good housekeeping and organizational habits are necessary to maintain the orderliness of the branch shop and grounds. All company vehicles must maintained clean and in safe mechanical operating condition. From time to time there will be general labor tasks assigned such as grounds maintenance, yard organization or basic shop cleaning. This may be assigned as Saturday work assignments when necessary.

Holland Pump offers a comprehensive and competitive wage and benefit package to include Medical/Vision/Dental Insurance, 401(k) with company match, Paid Vacation & Holidays, Life Insurance, Disability Insurance, AFLAC, Uniforms and much more.

• High school degree or equivalent; vocational school or trade apprenticeships a plus
• Some experience in pump or WellPointing preferred
• Ability to physically stand, bend, squat, and lift up to 50 pounds
• Able to work independently or as an active member of a team
• Excellent communication skills
• Must wear proper PPE

Holland Pump is an EOE/Veteran's employer