Human Resources Coordinator I

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Job description

Job Overview

As one of America's top leading providers of medical services and rehabilitation for elderly patients in communities across the nation, Consulate Health Care provides the highest standard of services for short-term and long-term care needs. Our professionals impact our organization, our clients, and their families in a variety of constructive ways, every day. Even as we've grown to become the sixth-largest provider in the nation and the largest in the Sunshine State, it's the little things we do while fulfilling our mission statement of "Providing Service with Our Hearts and Hands" that really make the difference.

A position with Consulate Health Care means more than just a paycheck. We believe in creating a positive environment that reinforces your efforts to succeed and supports your long-term career development. We offer the opportunity to work with large corporation, but with the benefit of a small company feel!

Purpose of Your Job Position

As a Consulate Health Care Human Resources Coordinator - I , you are entrusted with the responsibility of caring for our residents, families, co-workers, visitors and all others; as well as demonstrating in all interactions, Consulate Health Care's five core values of Compassion, Honesty, Integrity, Respect and Passion The primary purpose for this position will perform human resources and payroll processing related functions and assist in the operations of HR functions and duties by carrying out the responsibilities in the following functional areas: benefits administration, employee relations, performance management, onboarding, policy interpretation and implementation, recruitment and employment, labor relations and employment law compliance.

Job Functions

As Human Resources Coordinator - I , you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. No direct supervisory function.

Duties and Responsibilities

Administration

• Assists in the implementation, and administration of Human Resource policies and procedures to ensure compliance, also ensures policies and procedures are consistently and fairly applied to all employees.
• Maintains personnel files in compliance with company standards and applicable state and federal guidelines.
• Advises managers, supervisors and employees on human resource policies.
• Provides information and consultation regarding employment issues (i.e. transfers, promotion/demotion, etc.)
• Maintains accurate employment records and files.
• Enters all new hire I-9s into E-Verify federal database and maintains Center's I-9 binder.
• Manages the Worker's Compensation and Safety Program at the facility level.
• Responds to unemployment claims & filing appeals.

Employee Relations

• Assists departments with personnel/payroll related inquiries; advises and assists on current departmental HR procedures related to employee records; coordinate employee engagement activities and act as liaison between departments and staff.
• Responsible for the timely entry of new hires, pay rates, pay status changes and termination information of all employees into the Center's payroll and timekeeping systems.
• Provides day-to-day performance management guidance to employees and managers; creates performance management documentation of such.
• Assists with the effective and thorough investigations of employee complaints and employee relations issues.
• Assists in the development of employee reward and recognition efforts.
• Oversees the employee on-boarding process to include New Hire Orientation, assimilation into the Company's culture, mission and core values.
• Assists in the preparation and review of all employees corrective counseling documentation.
• Manages unemployment compensation (UC) program at the facility level, representing the Company at UC hearings.
• Manages and tracks WLB, VHS, PTO/EIB and FMLA requests and paperwork received.

Payroll Processing

• Reviews and imports employee time card information into the payroll system.
• Checks figures for accuracy and necessary approvals.
• Reviews payroll documentation for accuracy and makes any necessary adjustments.
• Researches and resolves questions from managers and employees as they relate to the processing of payroll information such as WLB, VHS, EIB, banking, garnishments, employment verifications, workers compensation, retroactive pay calculations, tax questions, and other changes.
• Communicates with Corporate Payroll to ensure the integrity of the payroll data including data related to new hires, terminations, transfers and rate changes.
• Processes special payrolls including the annual bonus and year-end adjustment payrolls.

Labor Management

• Maintains the facility's Daily Staffing Report to ensure facility is adhering to state specific guidelines.
• Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
• Maintains running report of attendance incidents.
• Ensures hours are accurately accumulated and categorized in a format compatible with company and department payroll procedures.
• Monitors attendance and schedule adherence.
• Assists with the coordination of programs designed to improve the productivity of employees, including training, talent acquisition and performance evaluation.

Recruitment and Retention

• Assists department heads with staffing needs to include hosting/attending job fairs.
• Partners with Creative Services in developing/placing employment advertisements and networking within local employment resources and the local employment community.
• Assists in implementing Center-sponsored recruitment and retention programs; assisting department heads in the development and implementation of programs designed to improve staff recruitment and retention.
• Reviews applications/resumes; evaluating applicant skills and making recommendations regarding applicant qualifications.
• Initiates and conducts employee background checks, OIG verifications, license/certification verifications, reference checks and completing employment verifications.
• Assists in planning, developing, organizing, implementing and evaluating HR functions and activities of the facility.

Education and Experience

• Must possess, as a minimum, a high-school diploma. College Bachelor's Degree in Human Resources, Business Administrator, or Health Care Management is preferred.
• 2+ years of experiences as HR/Payroll Administration
• 1+ years of experience with recruitment and retention preferred
• Effective teamwork and interpersonal skills
• Strong communication and organizational skills.
• Knowledge of administrative practices and procedures as well as laws, regulations and guidelines pertaining to employment, wage and hour, and labor relations, etc.
• Working knowledge of payroll processing. Lawson, ADP, and PeopleNet system experience preferred.
• Ability to work effectively with computer systems.
• Exceptional customer service experience as this position may sometimes cover the front desk, answer telephone calls, and greet facility visitors.
• Must possess, as a minimum, a high-school diploma. College Bachelor's Degree in Human Resources, Business Administrator, or Health Care Management is preferred.

EEO/MFDV