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Operations Consultant

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Bank of America

2021-12-03 09:03:17

Job location Abbeville, Georgia, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

Job Description:

This role will support all R&A functions and sites and will include responsibility for complex problems and execution of complex transactions at the franchise level, ensuring consistency across teams' handling of processes, overseeing business partner relationship sustainment routines, acting as liaison with other Financial Institutions including representing the unit on industry-related conference calls, risk management process oversight including but not limited to SIAI oversight, governance routines, and collaborative efforts for risk related initiatives across sites including offshore team partnerships. The incumbent will also work closely with the Process Support Performance Leader (PSPL) ensuring coordination of efforts related to procedure governance reviews, new hire training and refresher education, initiating projects and alternatives to improve operations efficiency, identify and take ownership of process improvements. Additionally, the Operations Consultant will support overall unit health by working closely with the management team to understand business drivers and strategize to remediate declining unit performance.


Required Skills:

  • Must be able to effectively communicate and influence up, down and across the organization

  • Must be able to effectively represent R&A during large scale project meetings, operational incidents, project UAT, disaster recovery, process assessments

  • Leadership skills with demonstrated risk mindset

  • Project management experience, specifically experience with execution of project or timelines

  • Must have a thorough understanding of most R&A processes

  • Skilled in using MS Excel with proven experience using formulas and functions

  • Superior analytical and research skills

  • Must be nimble and able to multitask as business need requires

  • Self-directed, detail oriented and thorough

  • Must be able to complete deliverables which require coordination of efforts across entire leadership team

  • Must be able to lead without direct management authority


Desired Skills:

  • Previous experience in writing and updating procedures

  • Knowledge of end to end Check Operations processes

  • NCP certified

  • Understanding of applicable laws, rules and regulations for R&A

  • Previous experience or knowledge of financial center operations

Job Band:

H5

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

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Job Description:

This role will support all R&A functions and sites and will include responsibility for complex problems and execution of complex transactions at the franchise level, ensuring consistency across teams' handling of processes, overseeing business partner relationship sustainment routines, acting as liaison with other Financial Institutions including representing the unit on industry-related conference calls, risk management process oversight including but not limited to SIAI oversight, governance routines, and collaborative efforts for risk related initiatives across sites including offshore team partnerships. The incumbent will also work closely with the Process Support Performance Leader (PSPL) ensuring coordination of efforts related to procedure governance reviews, new hire training and refresher education, initiating projects and alternatives to improve operations efficiency, identify and take ownership of process improvements. Additionally, the Operations Consultant will support overall unit health by working closely with the management team to understand business drivers and strategize to remediate declining unit performance.


Required Skills:

  • Must be able to effectively communicate and influence up, down and across the organization

  • Must be able to effectively represent R&A during large scale project meetings, operational incidents, project UAT, disaster recovery, process assessments

  • Leadership skills with demonstrated risk mindset

  • Project management experience, specifically experience with execution of project or timelines

  • Must have a thorough understanding of most R&A processes

  • Skilled in using MS Excel with proven experience using formulas and functions

  • Superior analytical and research skills

  • Must be nimble and able to multitask as business need requires

  • Self-directed, detail oriented and thorough

  • Must be able to complete deliverables which require coordination of efforts across entire leadership team

  • Must be able to lead without direct management authority


Desired Skills:

  • Previous experience in writing and updating procedures

  • Knowledge of end to end Check Operations processes

  • NCP certified

  • Understanding of applicable laws, rules and regulations for R&A

  • Previous experience or knowledge of financial center operations

Job Band:

H5

Shift:

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:
This role will support all R&A functions and sites and will include responsibility for complex problems and execution of complex transactions at the franchise level, ensuring consistency across teams' handling of processes, overseeing business partner relationship sustainment routines, acting as liaison with other Financial Institutions including representing the unit on industry-related conference calls, risk management process oversight including but not limited to SIAI oversight, governance routines, and collaborative efforts for risk related initiatives across sites including offshore team partnerships. The incumbent will also work closely with the Process Support Performance Leader (PSPL) ensuring coordination of efforts related to procedure governance reviews, new hire training and refresher education, initiating projects and alternatives to improve operations efficiency, identify and take ownership of process improvements. Additionally, the Operations Consultant will support overall unit health by working closely with the management team to understand business drivers and strategize to remediate declining unit performance.


Required Skills:

  • Must be able to effectively communicate and influence up, down and across the organization

  • Must be able to effectively represent R&A during large scale project meetings, operational incidents, project UAT, disaster recovery, process assessments

  • Leadership skills with demonstrated risk mindset

  • Project management experience, specifically experience with execution of project or timelines

  • Must have a thorough understanding of most R&A processes

  • Skilled in using MS Excel with proven experience using formulas and functions

  • Superior analytical and research skills

  • Must be nimble and able to multitask as business need requires

  • Self-directed, detail oriented and thorough

  • Must be able to complete deliverables which require coordination of efforts across entire leadership team

  • Must be able to lead without direct management authority


Desired Skills:

  • Previous experience in writing and updating procedures

  • Knowledge of end to end Check Operations processes

  • NCP certified

  • Understanding of applicable laws, rules and regulations for R&A

  • Previous experience or knowledge of financial center operations



Shift:

1st shift (United States of America)

Hours Per Week:

40

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