Bilingual Financial Customer Service Representatives! (Spanish/English)

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Job description

International financial corporation located in Alpharetta has an immediate need for a Bilingual Customer Service Representative who is fluent in both Spanish and English to join their expanding team.

Qualified candidates will be fluent in Spanish and English. Associates or Bachelor degree preferred, but not required. Ideal candidates will have at least 6+ months work experience, excellent communication skills, leadership skills, ability to efficiently multi-task, career focused, customer service oriented and eager to learn.

Candidates who are fluent in both English and Spanish are encouraged to apply. Please note this is NOT a sales position and is NOT a remote position.

*Company has implemented COVID-19 safety measures to ensure all employees remain healthy and safe.*

Responsibilities:

• Making outbound/receiving inbound calls on financial automotive accounts that are 2 to 29 days past due while assisting customers with bringing their accounts current
• Identifying root cause of customer delinquency and generate effective solutions for the company and customers
• Conduct minimal skip tracing necessary to prepare account for next level of collections
• Effectively contribute to increasing Customer Satisfaction scores
• Become a productive member of the department
• Maintain enthusiastic and positive attitude

If you are seeking a position that will lead to a long-lasting career within a financially sound, international company, then this opportunity would be a great fit for YOU!!!

Position is ideal for those seeking an entry-level position within the Finance Industry. Company is a bottom-up organization that promotes within! Opportunities for promotions and upward mobility are offered.

Company seeks candidates who are outgoing, personable, possess a team player mentality, accountability and have a strong desire to learn and grow within the company. Must be career minded and have leadership skills. Company's business model is a "bottom up organization," meaning they only grow from the bottom, only promotes within the company!

Individuals who have worked within the restaurant and retail industries excel within this corporate environment.

Opportunities for advancement, growth & development training, paid relocation opportunities, tuition reimbursement for graduate degrees, lease deal on company vehicles, competitive medical benefits, HSA card, paid vacation and sick days, 401k, stock purchase plan and retirement package offered! Company believes in developing and taking care of their employees.

Starting pay rate is $18.50 per hour.

For immediate consideration, email your resume to Elane Buresi TODAY!

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Job Requirements:
Responsibilities:

• Making outbound/receiving inbound calls on financial automotive accounts that are 2 to 29 days past due while assisting customers with bringing their accounts current
• Identifying root cause of customer delinquency and generate effective solutions for the company and customers
• Conduct minimal skip tracing necessary to prepare account for next level of collections
• Effectively contribute to increasing Customer Satisfaction scores
• Become a productive member of the department
• Maintain enthusiastic and positive attitude

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