Applied Scientist

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Job description

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._

**Job Category**

Products and Technology

**Job Details**

**Einstein Language Intelligence team is looking for a strong Lead/Principal Data Scientist to help us improve the way customer service is delivered. As part of the team, you will play a key role in incorporating artificial intelligence into the CRM product portfolio. You will participate in designing and developing machine/deep learning models and services that can be integrated with many applications, thousands of tenants, and run at scale in production.**

**A typical day for you might include the following:**

**- Developing deep learning models in TensorFlow and/or PyTorch to satisfy major problems that Salesforce's hundreds of thousands enterprise customers have**

**- Partnering end-to-end with Product Managers, Application Architects, Machine Learning Engineers, and Deep Learning Researchers to understand customer requirements, design prototypes, and bring innovative technologies to production**

**- Partnering with Machine Learning Engineer and Scientists to define requirements for AI platforms such as experimentation environment, reusable ML pipeline, etc.**

**- Working with internal product teams to ingest their data and sprinkle machine/deep learning fairy dust on their products**

**Basic Qualifications**

+ **PhD or equivalent Master's Degree plus 5+ years of experience in CS, CE, ML or related field**

+ **Strong experience building and applying machine learning models for business applications**

+ **Strong experience programming in Python, and using machine learning frameworks such as TensorFlow or PyTorch**

+ **Proven ability to implement, operate, and deliver results via innovation at large scale**

**Preferred Qualifications**

+ **A PhD in CS, Machine Learning, Statistics or relevant field**

+ **5+ years of industry/applied research experience in machine learning, NLP, deep learning and/or information retrieval**

+ **Expertise on a broad set of ML approaches and techniques, ranging from Artificial Neural Networks to Bayesian methods**

+ **Experience with conversational AI**

+ **Top-tier papers published in related areas.**

+ **Fantastic problem solver; ability to solve problems that the world has not solved before**

+ **Excellent written and spoken communication skills**

+ **Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams**

+ **_Participate in the team's on-call rotation to address complex problems in real-time and keep services operational and highly available._**

**In school, or graduated within the last 24 months? Please visit FutureForce (http://) for opportunities**

**LOCATION:** We are open to Fully Remote, Flex (1-3 days/week in the office), or Office-Based (4-5 days/week in office) work arrangements.

_For Colorado-based roles: Minimum annual salary of $82,400. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:_ _ _._

_You can find other info there as well-_ _including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!_

**Accommodations**

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