Senior Consultant - PSO, Government

---

Job description

Together, we create possibilities that move life and commerce forward.

Manhattan Associates is a technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our cloud and on-premises solutions and unmatched experience help drive both top-line growth and bottom-line profitability for our customers.

Making an impact every day. We have spent the last 30 years listening, learning and working with our clients to become the most experienced supply chain execution company in the world. Every day, we help the world's most innovative manufacturers, retailers and wholesalers push themselves and their industries to solve the unsolvable problems of the past.

Senior technical point of contact throughout the implementation of multiple supply chain solutions software packages. Provides senior level design for client specific enhancements proactively troubleshoots and resolves issues that arise during the implementation, and updates and maintains the project issues list, which includes prioritizing the issues. Works with customers to test and implement interfaces between MA products or external systems and works directly with the customer project team during configuration, testing, training, and implementation.

MINIMUM REQUIREMENTS -

• Experience working in a client/customer facing role within a supply chain or software organization.
• Experience with database troubleshooting (SQL).
• 3 years of experience deploying software.
• Experience with database troubleshooting (SQL).
• 3 years of experience deploying software.
• Up to 50% travel required.

EDUCATION REQUIREMENTS -

• Bachelors or foreign equivalent degree in computer science, engineering, business or related field.

Principal Duties and Responsibilities -

• Performs detailed design for client specific enhancements.
• Mentors other consultants.
• Proactively troubleshoots and resolves issues that arise during the implementation. Updates and maintains the project issues list, which includes prioritizing the issues.
• Works with customer to test and implement interfaces between MA products or external systems.
• Works directly with the customer project team (primarily onsite) during configuration, testing, training, and implementation. Leads parts of the CRP.
• Participates in project status meetings.
• Minimum of 50% travel required.

ADDITIONAL CHARACTERISTICS -

• Possesses and applies broad knowledge of principles, practices, and procedures of a particular product or platform to the completion of moderately complex assignments.
• Has basic knowledge of additional products or platforms.

Scope of Impact/Degree of Independence -

• Works independently on larger, moderately complex projects/assignments that have direct impact on department and area results. Receives guidance only on unusual complex problems or issues.
• Errors in judgment or failure to achieve results may cause delays in program schedules and may require some expenditure of resources to rectify.

Problem Complexity/Decision Making Authority -

• Performs professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Identifies problems and possible solutions and takes appropriate action to resolve.
• Plans most aspects of work within specified deadlines with some need to change the priorities.

Client Relationship Skills -

• Responds to client requests for information.

Our People-First Culture Defines Us. Manhattan Associates is committed to a diverse and inclusive work environment. We embrace the unique backgrounds, experiences and perspectives of every team member. Our 3,400+ team members are the cornerstone of our global, dynamic culture that supports professional and personal development, drives employee commitment, enables successful collaboration and sparks ongoing innovation.

Manhattan Associates is at the forefront of the most innovative supply chain technologies in the industry. We pride ourselves on promoting a culture that encourages open minds, fosters superior communication and creates opportunity for growth. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan Associates to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.