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US - Lead Systems Integration Specialist

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CorTech LLC 95.00 US Dollar . USD Per hour

2021-12-03 14:30:03

Job location Atlanta, Georgia, United States

Job type: contract

Job industry: I.T. & Communications

Job description

Duration: 6 months at first, but project should go 12+ months. Conversion possible depending on performance.

Responsibilities:
•Lead the Corp ITAR Tools operations & support, define best practices, implement support process, and deploy a robust Service Desk setup for supporting ITAR Toolchain such as Atlassian tools and secure development tools in collaboration with Digital Product Security Team and Aerospace teams.
•Prepare and maintain ITAR Tools deployment roadmaps.
•Coordinate application deployments, upgrades and changes with the relevant application development teams, business stakeholders and IT, define the upgrade and communication plan for the tool's users, send out upgrade, informational and outage notifications
•Coach the team members and demonstrate technical leadership for tools deployment and support
•Define, document, and deploy the data center architecture for ITAR Software Development tools including infrastructure, storage, compute, connectivity and necessary configuration to ensure robust 24x7 availability and uptime KPIs
•Implement robust operational monitoring for all ITAR tools in scope with publicly visible dashboards and application availability status (Status page), ensure alerting is sent to appropriate stakeholders in case of application or infrastructure outage
•Regularly assess and maintain Client Global Security standards including, patching, hardening, use of standardized images
•Document and measure KPIs and report to stakeholders on a regular basis, take appropriate action to meet and exceed tools operational metrics
•Lead incident management investigation and root cause analysis when tools are affected, implement corrective and preventive actions; ensure the team is represented on IT outage bridges and communication channels when appropriate
•Coordinate with 3rd party vendors and contractors for tools development and maintenance activities
•Ensure a five-star user experience and address improvement requests and suggestion

Experience and Skills:

Experience: 8 Years of experience in Software Tools or Application support

•Experience with Application support, managing infrastructure, monitoring and etc.
•Minimum of 2 years of experience with tools operation process
•Experience with secure development tools like BlackDuck Hub, Coverity, SD Elements is a PLUS.
•Good knowledge on Cloud infrastructure management such as Azure or AWS.
•Scripting experience such as Python, Shell Scripting, Ansible , Terraform is a PLUS.
•Be accurate and deliver quality - have a "roll up your sleeves and dive in" attitude
•Experience with the common cloud environments, with a strong understanding of infrastructure as code
•Experienced with deployment and operation of monitoring and logging systems (e.g. ELK, TICK)
•Senior Linux and Windows operations & administration skills
•Ability to effectively prioritize and execute tasks in a high-pressure, highly dynamic environment
•Quick learner and always open to work on the new tools and technologies
•Strong written, oral, and interpersonal communications skills
•Excellent problem-solving skills and demonstration of critical thinking

ITAR Tools Operations Lead + Technical Activities

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