Senior Mortgage Banker

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Job description

Senior Mortgage Banker - Illinois (100% remote)

Leading Global Bank

Permanent Full Time role

Senior Mortgage Banker will build and manage relationships with a third-party network of referral sources to build a pipeline of new mortgage business. You will actively identify sales opportunities, in addition to developing and executing effective marketing and sales programs to drive business results.

Environment

• Base draw + commission
• 100% remote working but can utilize office if preferred
• The team offers a 1:1 operating model, which means Mortgage Bankers will have a dedicated fulfilment team of processor and UW. They will also have a Sales Assistant.
• Company will provide a healthy marketing budget that is paid for by the company for assistance in building out your business. Additionally, they have budgeted to hire a Social Media director that assist the MBs in their digital marketing efforts on various platforms.
• Bank uses BLEND technology, and Net Oxygen system.
• Best in class (for peer banks) commission tiering and pay-outs

Role responsibilities

• Actively searches for sales opportunities to achieve individual sales and profitability goals.
• Proactively contacts realtors and referral sources identified through the creation of national partnerships and/or creates local partnerships to lead client and realtor discussions and sell real estate lending products and insurance
• Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
• Establishes and enhances the Bank's community presence by participating in trade shows, conferences, and related events.
• Provides marketing, event coordination, and general administrative support to maintain positive and ongoing contact with their broader referral network.
• Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
• Organizes customer appreciation events, seminars, and conference calls.
• Guides customers throughout mortgage application and processing activities.
• Partners with branch teams to properly hand off customers to finalize mortgage documentation.
• Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
• Identifies client needs for banking products (e.g. everyday banking, lending, and investment) and refers to appropriate internal teams.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Liaises with various internal teams and customers to ensure satisfactory completion and/or fulfilment of the home financing application.
• Analyzes data and information to provide insights and recommendations.
• Gathers and formats data into regular and ad-hoc reports and dashboards.
• Provides input into the planning and implementation of operational programs.
• Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.
• Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.
• Completes all necessary transactional documentation in compliance with security measures.
• Works mostly independently.

Qualifications:

• Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Basic knowledge of portfolio management and related credit qualification standards, policies, and procedures.
• In-depth understanding of the mortgage lending process and applicable regulatory requirements.
• Strong interpersonal, sales, customer service, and negotiation skills.
• Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
• Functional knowledge of personal banking / investments /trust services / business and commercial lending / cash management.
• Strong knowledge of the broader real estate industry and mortgage market.
• Strong negotiation skills.
• Specialized knowledge from education and/or business experience.