Account Supervisor

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Job description

Organized. Reliable. Accessible.
Join Staff Management | SMX as our next Account Supervisor.

Oversee the day to day management of a shift at a client site. From interviewing and orienting new associates to ensuring accurate payroll and invoicing, as an Account Supervisor, you'll apply your outstanding organizational skills to facilitate an efficient, safe, and productive onsite operation. You will utilize your knowledge of company policies and procedures to ensure shifts are fully staffed and appropriately reported, and work with our associates to address all issues and concerns. Support of strategic projects, including some administrative tasks, may be required periodically to further develop the client partnership.

Schedule: 12 hour shift. 7AM - 7PM. (Days alternate - Monday-Thursday-Friday one week and the Tuesday-Wednesday-Saturday-Sunday the next week)

Essential Job Functions:

ASSOCIATE MANAGEMENT

Track and report daily associate attendance, conduct, and performance to maximize effectiveness and efficiency. Directly supervise associate team Group Leads, assigning and following up on task completion and providing feedback on performance. Using proprietary software, complete daily shift check-in and operations reporting to ensure that each shift is properly staffed.

RECRUITING & HIRING

Create an ongoing candidate pipeline, evaluating the effectiveness of the online application process. Maintain short and long-term relationships with event, and program-sourced leads- working with the community. Optimize the application process as needed. Lead associate recruitment efforts to ensure sufficient, qualified staff levels are reliably met. Schedule, train and/or test incoming associates as part of pre-employment and deliver effective orientations to new associates.

SAFETY PROGRAMMING

Complete regular safety checks, issue warnings to violators and complete accident reports when required. This may include managing associates on light duty, providing them with work within restrictions, following up on injury status.

MEDIA & EVENT PARTCIPATION

Monitor effectiveness of all ad campaigns and other traffic-inducing recruiting efforts. Track, analyze, and report on metrics and effectiveness of our programs. Participate in offsite recruitment events.

Experience:

High school diploma or G.E.D. preferred, or at least six months of related experience

Knowledge of MS Office software: Excel, Outlook, PowerPoint, Word

Comfort communicating to various audiences, both orally and in writing

Strong interpersonal and customer service skills

Exceptional attention to detail

Our Culture:
We're in the business of people, so support and teamwork are important to us. We power some of North America's leading companies by putting people to work in distribution, fulfillment, and manufacturing jobs. We'll find you a place where you'll gain experience, knowledge, and skills through hands-on learning, where you can succeed and grow, and where your hard work will be recognized.

People of all personalities, backgrounds, and talents succeed with us. There's a reason so many of our associates and employees stay with us for a long time. We foster a diverse and inclusive culture where every employee has an opportunity to contribute and grow while meeting the changing needs of the marketplace. We take pride in what we do because what we do matters - to our families, our communities, and each other.

#LI-EP1

TrueBlue was founded on the idea of connecting people and work. We work with businesses to provide the workforce solutions they need to succeed. Publicly traded since 1998, TrueBlue provides a talented workforce of over 600,000 people and partners with more than 100,000 companies around the world through three segments: PeopleReady, PeopleManagement and PeopleScout.

• PeopleReady provides on-demand and skilled labor for retail, manufacturing, warehousing, logistics, energy, construction, hospitality, and ports & terminals industries.
• PeopleManagement (Staff Management, SIMOS, Centerline) provides on-premise contingent staffing and on-premise management in the light-industrial sector and beyond.
• PeopleScout provides high-volume permanent employee (RPO) recruitment process outsourcing and management of outsourced service providers to a global workplace.

TrueBlue continues to broaden its service offerings, reaching more markets, and offering greater technology and innovation to benefit employers, staff and contingent workers.

What we do at TrueBlue is simple - we put people to work and change lives every day.