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Account Services Specialist I

Ultimus Fund Solutions

2021-12-03 08:58:00

Chicago, Illinois, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

Account Services Specialist I

230 W Monroe St, Chicago, IL 60606, USA 4221 N 203rd St, Elkhorn, NE 68022, USA th Street, th St, Denver, CO 80202, USA Wisconsin, USA Virtual Req #264

Monday, May 17, 2021

SUMMARY DESCRIPTION

The Account Service Specialist I is responsible for providing various transfer agency functions and maintaining accurate records for mutual fund clients. This position will require limited direct interaction with clients and extensive interaction with team members.

ESSENTIAL DUTIES AND RESPONSIBILTIES

NEW ACCOUNT SETUP

üLearn and establish new accounts by entering all customer information from New Account Application

üContact broker dealer representative or client to obtain missing new account information or seek clarification as needed

üLearn and initiate incoming transfers by sending transfer paperwork to delivering custodian

üLearn and monitor transfer progress and status; follow-up as needed until completion

üLearn and link corresponding accounts for rights of accumulation or plan accounts

üLearn and process Letters of Intent

üLearn the Quality Control process

ACCOUNT SERVICES

üLearn and process basic financial transactions (redemptions, purchases, exchanges, TIKs & Account Rebalances)

üLearn and process Retirement Plan account transactions according to IRS regulations

üLearn and process shareholder account maintenance

üLearn, maintain, and update all aspects of account registration including beneficiaries, automatic investment plans, systematic withdrawal plans, asset allocation, and dividend reinvestment or distribution

üLearn and index workflows

üLearn and coordinate opening, logging and scanning of account-related paperwork, including returned mail

üLearn and maintain in-house and offsite records retention files for entire transfer agency

üLearn and prepare legal correspondence (return of rejected documents, communicate instructions, etc.) using proper grammar and content

üLearn the Quality Control process

COMPLIANCE ACTIVITIES

üLearn and review new account paperwork to ensure account meets compliance requirements, including operational standards, SEC, IRS, and prospectus guidelines

üLearn and utilize Ultimus Compliance procedures, desk policies, and legal requirements

üLearn and utilize Ultimus Fund Knowledge Base

üLearn and utilize Ultimus transfer agent recordkeeping and workflow system

WORKING RELATIONSHIPS & CONTACTS

üDaily contact with members of team and related departments regarding follow-up on inquiries, open workflow, etc.

KNOWLEDGE AND SKILLS

üKnowledge of retirement plans, mutual fund IRS regulations preferred

üAbility to speak with vendors recognizing all contacts could enhance or harm relationship

üAbility to multi-task while maintaining careful attention to detail

üAbility to work effectively both individually and within a team environment

üAbility to work with a sense of urgency to meet deadlines and address competing priorities

üLeadership skills to provide a positive work environment, which encourages and expects teamwork, motivation, efficiency and maximum utilization of staff skills

üProficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook

üEffective written, listening and verbal communication skills

üEffective problem solving and organizational skills

QUALIFICATIONS

üMinimum 1 - 3 years (relevant) experience in client service or related field required

üExperience within the Financial Services industry and Series 6 license preferred

üMinimum of a bachelor's degree in Business Administration or related field required

üProficient in Microsoft Office Suite

üAbility to multitask, time management, attention to detail, planning and problem-solving skills required

üAbility to communicate and interact professionally and effectively through written and oral communication with current and potential clients

üAbility to work in a fast-paced environment and handle/manage multiple team and individual priorities and deadlines

PHYSICAL AND OTHER REQUIREMENTS

üAt times, as business needs arise and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities required for their job

üThe physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

oWhile performing the duties of this job, the employee is regularly required to sit and stand

oThe employee must occasionally lift and/or move up to 25 lbs.

oSpecific vision abilities are required within this position

üReasonable accommodations may be made to enable employees to perform the essential functions

Ultimus is an equal opportunity employer and does not discriminate on the basis of the applicant's or employee's race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, veteran or military status, genetic information, citizenship or any other status entitled to protection under federal, state or local anti-discrimination laws. No questions on our employment application are intended to secure information that is to be used for impermissible purposes.

Account Services Specialist I

Ultimus Fund Solutions

2021-12-03 08:58:00

Chicago, Illinois, United States

Job type: fulltime

Job industry: Banking & Financial Services

Job description

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