Business Analyst- Reservation System

---

Job description

Business Analyst- Reservation System

Business Analyst with XML and SHARES or any GDS reservation/booking system project experience in the travel industry is needed to support the development of airline flight itinerary solutions for a major airline reservation/ booking system.

Per our client's policy, individuals hired for this position must be fully vaccinated against COVID-19 unless otherwise prohibited by law. We comply with federal, state and local laws with regard to accommodations related to this policy. This is a long term contract; no end date defined position ranging from 18-24months plus extensions. Due to the nature of this project this is considered a Hybrid position and the candidate will need to be on-site approximately 2 days per week. Local candidates preferred, but willing to consider candidates able to relocate at their own expense.

• The Business Analyst will manage validations and support for development of itinerary solutions, and pricing for an airline reservation/booking system.

• The Business Analyst is responsible for business validation of new flight shopping enhancements, as well as support and maintenance of current functionality.

• He/she will participate in test plan creation, execution, and review and assist with error research and analysis.

• The team will run the day-to-day business relationship with our airline flight search vendors such as Google.

Responsibilities for the Business Analyst- Reservation System:

• Establish and maintain expert knowledge of current flight shopping/re-shopping on Digital channels, and Contact Center applications.

• Communicate with Business units and Technology on software, product, and industry requirements.

• Research and analyze quality issues from key stakeholders including Digital channels, Customer Experience, Contact Centers, and Loyalty.

• Execution of functional requirements, test plan creation, test execution.

Requirements for the Business Analyst- Reservation Systems:

• Mid-level position.5-8 years' experience as a Business Analyst or similar role

• Experience with reservation systems in the travel industry such as airline, rail, cruise line, hotel rent a car reservation/ travel booking systems with companies such as other airlines or Expedia, Travelocity, and/ or Kayak, etc.

• Skilled in XML

• Tools such as: TFS, ADO, and/or JIRA

• SHARES or any GDS (Global Distribution System) reservation / booking system experience such as Amadeus, Sabre, Travelport, and/or WorldSpan is a plus.

Please apply online or email . If you don't meet these requirements, but are interested in other Impellam NA, Corestaff Services or Lorien opportunities, please register with us online at ess.impellam.com .

Lorien is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.