Manager, Recruiting

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Job description

Description

Work. Serve. Thrive.

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
We are a national, nonprofit organization and the nation's leading domestic hunger-relief charity. Located in the heart of downtown Chicago, our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

The Opportunity

The Manager, Recruiting is responsible for the complete recruiting lifecycle. They provide counsel and direction to hiring teams on effective internal and external talent staffing solutions. This includes identifying, screening and presenting diverse, qualified talent to hiring managers as well as developing recruiting plans and guiding hiring managers and candidates through the full recruiting process ensuring an inclusive and equitable approach. They provide facilitation and hands on support for daily recruiting activities working in partnership with hiring managers to fill open positions at all levels of the organization.

Salary Range: $66,000 to $85,000+ Based on Experience

Responsibilities:

• Execute attraction and sourcing strategies to ensure a diverse candidate pipeline for the critical functions, positions and skill sets required to fulfill Feeding America's mission. This includes the engagement of leadership within the organization to identify networks and professional organizations that foster the attraction of diverse talent across a range of disciplines. This also includes identification of specialized search firms to help source diverse candidates as needed.
• Provide hands-on guidance and facilitation for hiring managers throughout the recruiting process and partner with hiring managers to understand their needs for specific jobs. Work with hiring managers to clarify selection criteria, develop candidate sourcing strategies, identify an appropriate interview team, screen resumes and interview candidates.
• Facilitate best-in-class interview process and practices that support the evaluation of candidates based on specifically identified competencies and experience and promote equitable selection outcomes. This includes standardized interview practices and the development and maintenance of a library of standard interview questions and other assessment tools. Serve as a facilitator, coach and just in time trainer for interview team members helping them understand the interview process and how to utilize the tools and resources available ensuring process and practice are fully adopted and continuously improved.
• Facilitate structured interview debrief sessions to ensure data-based, equitable and inclusive candidate selection anchored in specific selection criteria.
• Manage and coordinate all communications with candidates during the interview and hiring process through offer and acceptance.
• Serve as the key contact and owner of our third-party applicant tracking system including the development of training, enhancements, uptake, reporting, etc.
• Maintain recruiting metrics focused on quality, diversity and timeliness of hiring. This should include a clear definition of "diverse slate" and reporting against this requirement. It should also include standards around time to fill positions and metrics to track new hire success.
• Cultivate relationships with search partners developing relationships based on a strategic plan to meet Feeding America's recruiting needs and with a focus on engaging and supporting firms with diverse leadership/owners.
• Work closely with other members of the Human Resources Team to help successfully on-board new team members to the organization.
• Travel: Minimal - a few trips annually.

Foundational Requirements

• Mission Focused - Demonstrates a commitment to Feeding America's mission through word and action. Is committed to keeping people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
• Embraces Equity, Diversity and Inclusion - Demonstrates a personal commitment to valuing different backgrounds and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work. Committed to continuous personal EDI development.

Required Leadership Competencies

• Leverages Function Expertise: Leverages advanced functional knowledge to shape decisions and plans. Uses professional experience to fix processes and make improvements to practices, policies, and procedures. Tracks latest practices and innovations and ways these could improve processes within the organization.
• Manages for Results/Delegates Effectively: Sets clear goals focused on measurable results and holds self and others accountable for delivering against agreed upon goals. Maintains high standards for self and others and provides supportive coaching and direct feedback.
• Communicates Effectively: Effectively communicates project and operating priorities to key stakeholder audiences that may include staff, network food bank members, donors and other audiences. Adjusts message and content based on feedback provided. Communicates clearly and effectively through verbal and written communication across individual, small group and formal presentation settings.
• Collaborates Internally & Externally: Actively supports collaboration within and between departments and with key stakeholders. Seeks input and resolves issues with a focus on mission and what's best for the people we serve.
• Continuously Improves: Analyzes current practices, policies, and procedures to find areas for improvement and incorporate best practices. Leverages continuous improvement tools and mindset when designing and implementing projects and processes. Committed to team and personal learning.

Required Technical Competencies, Experience & Certifications

• Five plus years of experience leading all aspects of the recruiting process across a broad range of disciplines. Experience recruiting for a mission-based organization is considered a plus.
• Demonstrated experience developing recruiting strategies, processes and tools with a focus on building high quality, diverse, candidate pools.
• Knowledge and comfort with building and maintaining structured, competency-based interview processes. Strong process facilitation skills working with diverse interview teams.
• Experience coaching and training all levels of staff in best-in-class interview skills and techniques.
• Experience developing and managing relationships with external recruiting partners.
• Strong working knowledge of how to administer and leverage applicant tracking systems. Experience with Jobvite is considered a plus.

Feeding America embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.