Office Coordinator

Are you a go-getter that wants to be part of a member association where your ideas are heard and your contributions make a difference? At the American Dental Hygienists' Association (ADHA) you will be a part of a team where your customer service skills combined with your general office skills and enthusiasm will round out our team.

ADHA represents the needs of registered dental hygienists, dental hygiene students, and the greater oral care community through leadership, education, advocacy, and the value of belonging to a professional organization. For more information about our organization, please visit .

AHDA offers excellent benefits, including a generous time off package, employer-paid insurance, and 401(k) match with 2% contribution automatically given to all employees.

Interviews: will be conducted virtually.

Position Location: Local remote initially, moving to hybrid (2-3 days/week in our Chicago office).

Key Functions:

• Provide outstanding customer service and support to Member Engagement and Education divisions.
• Handle call and email requests from members, nonmembers, and constituent/component officers regarding membership information and other ADHA activities.
• Respond to member inquiries and manage voicemail and email inbox daily for general ADHA and related accounts.
• Respond to requests for assistance with webinar links and webinar registration troubleshooting.
• Provide general administrative support for the organization.
• Support ADHA's collective membership recruitment and retention efforts through assigned division and intra-divisional initiatives.
• Data entry, including performing password resets and general updates to member records in iMIS.
• Assist with student membership payments and tracking.
• Order and maintain office supplies.
• Assist with various other projects as needed.

Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• 1-2 years of administrative experience preferred; association experience a plus.
  

Required Skills:

• Excellent verbal and written communication skills.
• Strong time management, organizational skills and attention to detail, previous administrative experience preferred.
• Must have very strong technology, communication and customer service skills.
• Ability to work on multiple projects simultaneously.
• Ability to think creatively and strategically as part of a team.
• Must be proficient in Microsoft Office applications and internet research.
• Association Management System (AMS) a plus.
  

For more information about our organization, please visit .

To Apply: For consideration, please forward your resume and cover letter by clicking the "Apply Now" button.

ADHA is an equal opportunity employer.

Keywords: Association Management System, AMS, Non-Profit, Office Administrator, Front Desk, Administrative Support, Administrative, Office Manager, Office Admin, Team Admin, Team Coordinator, Administrative Assistant, Office Coordinator