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Pharmaceutical Customer Care Representative

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Ashfield Healthcare LLC

2021-12-03 08:57:59

Job location Chicago, Illinois, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Pharmaceutical Field Customer Care Representative- Entry Level

FOR FUTURE OPPORTUNITIESARE YOU A NEW GRADUATE WANTING TO BREAK INTO THE PHARMACEUTICAL INDUSTRY?

Position Overview

Ashfield Healthcare has partnered with a Top 10 Global Pharmaceutical company to build a nationwide team of Customer Care Representatives. This team will build and maintain strong relationships within key accounts to deliver patient and product information. Here's YOUR chance to take YOUR Customer Service skills to the next level and make an impact. Do YOU have what it takes?

Responsibilities

  • Establish, maintain and develop strong relationships with customers in key accounts
  • Deliver patient information, product information, co pay cards and patient starter kits to key offices and pharmacies
  • Achieve call activity targets as set by the company with signature verification
  • Complete administrative items daily

Skills/Experience Required

  • Bachelor's degree
  • 2 years of customer service experience with a proven track record
  • Strong interpersonal and relationship building skills
  • Excellent communication skills
  • Ability/willingness to travel
  • Detail oriented
  • Timeliness
  • Valid driver's license and clean driving record
  • Computer proficient

About Ashfield

Ashfield is an international healthcare services organization that redefines outsourcing. Ashfield Commercial & Medical Services supports the pharmaceutical industry, healthcare professionals and patients at all stages of the product life-cycle. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. If you want to make a difference in the healthcare industry, we want to hear from you! Ashfield is an equal opportunity employer M/F/V/D.

We appreciate your interest in our company, however; only qualified candidates will be considered.

Job Type: Full-time

Experience:

  • Customer Service: 2 years (Required)

Education:

  • Bachelor's (Required)

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