Principal - Convenience Store Consultant

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Job description

About the RoleWe are looking for a strong convenience retail/fuel retail consultant to join our Energy Consulting Practice in the US who can support our clients by providing strategic thought leadership on envisioning, differentiating, and transforming customer retail experience.The ideal candidate should be experienced in retail convenience store operations and transformation with experience in developing new customer journeys, should have executed large transformation programs in Fuel and Convenience retail arena and expert in using design thinking to support client to envisage and deliver to their business goals. Role & ResponsibilitiesServe as a trusted advisor to clients with a focus on convenience store and customer transformation.Plan, organize and execute Strategic transformation engagements with our existing and emerging client baseAct as an advisor to the Retail consulting team to support their engagementsPartner with sales and product experts to guide and develop propositionsDevelop thought leadership in the Future Store and create tailored market relevant Strategic offerings and propositions for clientsUse insights to lead client discussions and help shape their Strategic agendaEstablish cross-functional relationships within the organisation and with clients to be viewed as a go to on the topic of retail store transformationBasic Qualifications:Bachelor's degree or foreign equivalent required.At least 7 years of experience in managerial capacity infuel retail or convenience store industry knowledge / experience.Experience in working with senior business stakeholders in designing solution options. Should have managed at least three large engagements in the related business area.Demonstrable experience in Strategic consulting activities for complex organizations with the ability to shape large scale transformations roadmaps.At least 10 years of industry work experience with 4 years of experience in comparable consulting services..Ability to travel 4 days a week to multiple local, state and national client locations.U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.Preferred ExperienceExperienced in design thinking, service design and human centric designWorking with cross-functional and cross geography teamsWorking with senior level client stakeholders, handling difficult conversations and resolving issuesCo-ordinating multi-faceted activities and deadlines, anticipating challenges, difficulties and pressure pointsEvidence of thought leadership and innovative thinkingPossess strong knowledge & experience in the following areas / capabilities:Experience in Site, Back Office and Head Office Retail transformationsPhysical to Digital Retail TransformationsCustomer Experience & Experience DesignStore OptimisationImplementation of Digital Selling Platforms/E-commerceExperience in defining Strategy and transformation roadmapsAnalytics and AIAbout UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin