Referral Coordinator

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Job description

Responsible for sending out referrals for cases and keeping track of the cases that are referred out.

Primary Responsibilities:

- Communicating with clients, opposing counsel, experts, and court personnel.

- Keeping files updated and organized.

- Meeting deadlines.

- Sending legal documents to other personnel in a timely manner (i.e. the date attested to on the subject document).

- Completing daily and weekly tasks.

- Responsible for sending over referral requests from attorneys.

- Sending out client files to referring attorneys.

- Preparing litigation request forms as needed for attorneys.

- Sending out weekly statute of limitations list on cases to attorneys.

- Tracking cases that are referred out to others.

- Tracking upcoming statues of limitations on cases.

- Sending referral agreements to clients.

- Calling clients regarding referrals for litigation.

- Responding to questions from referring attorneys.

- Updating clients' files with referral-related information.

- Following up on and uploading complaints on referred cases.

- Regularly updating the referrals list.

- Assisting with any referral related projects as they arise.

Minimum/Required Qualifications:

- Able to follow instructions and complete tasks efficiently.

- Physically able to perform duties assigned at sufficient speed.

- Effective communication skills.

- Able to work well with others.

- Able to work in fast paced, high-volume environment.

- Computer and database expertise.

- Functional skills in reading and writing English.

Desired Qualifications:

- Highly organized.

- Strong writing and communication skills.

- Attention to detail.

- Multi-tasker; ability work in several programs at more than one time.

- High energy.

- Mature ability to use judgment and be dependable.

- Punctual and self-sufficient.