Sales and Product Training Manager (Remote)

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Job description

Company Description

Job Description

Epsilon is seeking a high-energy and high-impact individual who could best be described as a "wearer of many hats" to drive success in our sales and product training initiatives. Our Sales and Product Trainer will be the driving force in creating and executing training programs to a diverse and eager group of sellers. These programs include (but certainly are not limited to) sales best practices, product enablement, communication skills, and new hire onboarding. The role requires you to be an awesome communicator, outside-the-box thinker, willing collaborator, and fun-loving teammate.

• Facilitate live and on-demand sales and product training sessions centered on topics of:

o On-boarding new Epsilon sellers

o Sales best practices

o Product enablement

o Industry and competitive knowledge

• Collaborate with key internal stakeholders to build and deliver impactful training content:
• • Work with business and sales teams to understand learning needs and objectives
  • Align with marketing teams to build enablement plans around client-facing assets
  • Meet with senior leadership to provide updates and gather feedback
• Aid in management and administration of sales and product training programs
• Build, execute, distribute, and archive training content
• Research (internally and externally) to keep training content relevant and engaging
• • Internally - gather feedback from sales teams to understand current challenges / opportunities
  • Externally - research industry trends and adult learning best practices
• Build reports / tools to measure and quantify your success!

Knowledge and Skills

• Able to facilitate in-person, webinar, and pre-recorded training.
• Able to coach and provide feedback to Epsilon associates of all levels.
• Able to collaborate cross-functionally
• Able to meet deadlines and handle 3-4 complex projects simultaneously.
• Able to creatively solve problems.
• Strong organizational skills.
• Proficient knowledge of adult learning principles and techniques.
• Proficient understanding of online learning and physical classroom environments.

Technical Requirements

• Excellent written and verbal communication skills
• Demonstrated competency in MS PowerPoint & Excel
• Demonstrated competency in Zoom & MS Teams
• Willingness and ability to learn new systems
• Requires a minimum of 5+ years of product training experience and/or 5+ years of sales experience.

Education

• 4-year degree in Business, Communications, Psychology, or similar practice preferred

Experience

• Requires a minimum of 5+ years of product training experience and/or 5+ years of sales experience.
• Program management experience preferred
• Proven sales ability and/or product training experience
• Experience in ad tech / mar tech space
• Instructional design experience

Qualifications

Additional Information

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services.

Thanks to the work of every employee, Epsilon products and services have been recognized as industry-leading by the Forrester Wave™. We process more than 500 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. And our CORE ID® is the industry's most accurate, stable and scalable identity solution that helps brands recognize and reach 200M+ U.S. consumers in a privacy-safe way.

Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4, commonly referred to as the San Francisco Fair Chance Ordinance.

Applicants with criminal histories are welcome to apply.

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