Senior Knowledge Analyst

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Job description

WHAT YOU'LL DO

As a Senior Knowledge Analyst (SKA) within BCG's Technology Media & Telecommunications, you will work in a growing global team, providing industry expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.

Additionally, you will support your Telecommunications sector in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As a Senior Knowledge Analyst you will assist with on-boarding, training and guiding junior colleagues and share best practices within the team.

YOU'RE GOOD AT

• Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise
• Codifying knowledge and maintaining assets and tools for the Telecommunication sector based on different client contexts
• Communicating with senior stakeholders, in a credible and confident way
• Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
• Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
• Ability to navigate complexity and ambiguity

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 1-2+ years of consulting experience in in Telecommunication services required; candidates with consulting experience preferred
• In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred
• Bachelor's Degree required (advanced degree preferred)
• Expertise in one or more of following telecommunications topics:

• Telecommunication networks architecture and roll-out (5G, Fixed networks eg FTTx, Docsis),

• Telecommunication operations (Network, OSS/BSS),

• B2C Commercial topics (customer journeys, product portfolio, pricing),

• B2B Commercial topics (customer journeys, product portfolio, pricing),

• B2C adjacencies (media/video services, smart home),

• B2B adjacencies (Edge computing, cybersecurity, IoT),

• Digital transformation for telcos

• Cost efficiencies and operational optimisation

• Strong knowledge of US telecommunication sector, Canadian would-be a plus
• Fluency in English
• Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

YOU'LL WORK WITH

As a Senior Knowledge Analyst you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.

ADDITIONAL INFORMATION

Effective November 1, 2021, all new US hires must be fully vaccinated (two weeks after receiving the final dose of a WHO-approved COVID19 vaccine) or subject to a religious or medical exemption.