Identity Access Management Business Analyst

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Job description

Job Description:
Join UChicago Medicine, as an Identity Access Management Business Analyst in the Information Security Office. This position will be fully remote. At this time, UChicago Medicine is only able to hire in the states of IL, IN, MI and WI.

Job Summary

Under the direction of the Identity & Access Management (IAM) Director, the IAM Business Analyst provides technical support, IAM standards and guidelines, and processes for applicable IAM systems. The BA translates business requirements into well-designed workflows and requirements while balancing user and business needs, technical competencies, industry developments, and time constraints.

The IAM BA will lead and assist in applicable testing for functional releases and maintain procedural and/or technical documents, tip sheets, user videos, and other documentation or medium as needed. The IAM BA contributes to decisions on project and infrastructure needs, including the evaluation of server technologies, languages, platforms, and frameworks. The candidate will learn, support, and participate in regional and national Identity and Access Management (IAM) communities and organizations as appropriate.

Formulates and defines specifications for complex IAM installations, maintenance, and upgrades. Identifies and analyzes performance and capacity issues. Leads the installation and maintenance of major operating system components, multiple program products, and ancillary system components. Serves as the technical authority on multiple operating system components. Works with users, project contacts, developers, engineers and other technical staff to resolve problems and responds to suggestions for improvements and enhancements. Addresses problems related to systems integration, compatibility, and multiple platforms. Diagnoses and repairs system failures. Provides on-call support for problem resolution. Takes an active role in developing departmental policies and procedures, as they relate to the use of programs. Develops user manuals and participates in user demonstrations and focus groups. Maintains up-to-date technical knowledge through a variety of information sources.

Essential Job Functions

Investigate, analyze, and document IAM requirements into build and design. The BSA will lead and support end user testing, bug tracking, and provide other organizational support such as enhancements management or task management.

Effectively collaborate with members of the UCM IAM team ensuring quality and delivery of solutions. Review and provide feedback on business requirements and proposed technical solutions. Participate in regional and national communities to expand and share knowledge unifying efforts to improve IAM. Brainstorm with team members to identify alternative solutions. Serve as a process/procedure and some technical support for the UCM IAM team

Supports IAM operations as needed in various functions such as Access Management, Epic Security, or DevOps support.

Additional duties as assigned

Required Qualifications

BS or BA degree, Computer Science, Engineering, or equivalent education, training or work experience required

Understanding of the BA Body of Knowledge, Lean, Six Sigma, Business Process Management preferred (but can be trained).

Understanding of various project methodologies such as Waterfall, Agile, KanBan, Scalable Agile (SaFE) preferred (but can be trained).

Junior knowledge, with applicable years of experience and familiarity with multiple technologies, including:Programming within a UNIX/Linux environment utilizing Unix Shell (bash)

Database systems and languages such as MySQL, SQL Server, NOSQL and Oracle

Single sign on technologies such as Shibboleth, Okta, or MS Azure

Open-source software and collaborating on open-source products

Network authentication tools such as RADIUS, or TACACS

Microsoft Active Directory

Version control software

A minimum of one year working with IAM systems and technologies

Previous experience working with open-source software and collaborating on open-source products

Previous experience mentoring junior resources

Experience with HIPAA, NIST, FERPA, and SOX preferred

Position Details

Job Type/FTE: Full-time

Shift: Day

CBA Code: Non-Union

Location: Remote (Only eligible for employees living in IL, IN, MI, and WI)

No Visa Sponsorship Available

Must comply with UCMC's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Why Join Us:
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.

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Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront.

University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:

The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.