Sr. Business Systems Analyst

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Job description

About CF Industries:

At CF Industries, our mission is to provide clean energy to feed and fuel the world sustainably. Our employees are focused on safe and reliable operations, environmental stewardship, and disciplined capital and corporate management. By joining CF, you will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and where you can be yourself at work, as part of an authentic team that encourages you to share your views and opinions. Our nine manufacturing complexes in the United States, Canada, and the United Kingdom, an unparalleled storage, transportation and distribution network in North America, and logistics capabilities enabling a global reach underpin our strategy to leverage our unique capabilities to accelerate the world's transition to clean energy.

Function:
Information Technology

Job Summary:

The role translates as a Sr. Business Systems Analyst at CF Industries. The Sr. Salesforce administrator will review, analyze, and evaluate business systems and user needs. The incumbent performs functional analysis, requirements definition, Salesforce Service Cloud, Sales Cloud, Community Cloud, and CPQ modules and other systems configuration and testing. The role will document requirements, define scopes and objectives, along with formulating systems to parallel overall business strategies.

Job Description:

Job Responsibilities:

• Communicates and collaborates with external/internal customers and stakeholders to analyze information and business needs to deliver functional and technical requirements to applications development teams along with business solutions to the company
• Identifies business process best practices and suggests process improvements
• Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/ control tables
• Leads evaluation and implementation of process improvements including needs analysis, scope definition and test plan development and execution
• Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, data, and workflow analysis
• Assists in security/ authorization set-up, user documentation, data interface design, data migration and reconciliation
• Ensures that all deliverables are completed in accordance with Project Management direction; clearly and frequently communicate the status
• Evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Investigates processes and identify root cause problems
• Collaborates with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
• Acts as the liaison between the business units, technology teams and support teams

Successful incumbents will have:

• Bachelor's degree in Computer Science, Information Systems, or another related field
• 7+ years of experience as a Salesforce administrator or other relevant experience
• Advance knowledge of Salesforce Sales Cloud, Service Cloud, Community Cloud and CPQ - experience with all preferred
• Salesforce to SAP integration experience preferred
• Lead, build and maintain world-class Salesforce.com solutions using best practices in the areas, lightning apps and components, custom apps, changes to core apps, AppExchange Apps, approvals, workflows, cases, product configurators, custom Price Books, commission tools, dashboards, attainment, contest pages, custom apps, etc.,
• Ability to work effectively with all levels of management in a deadline-oriented environment
• Excellent oral and written communication skills with organization and time management skills
• Ability to learn, demonstrate and apply knowledge of the business over to solutions and processes

Position Scope/Contribution:

This position is responsible for identifying IT solutions for the specified area of business responsibility. The incumbent must evaluate and determine needs appropriately and within scope. Some travel may be required.

What We Offer:

You'll enjoy competitive compensation, consisting of base pay plus an incentive program available to all full-time employees, and a comprehensive benefits package including high-quality healthcare options, a well-being incentive program, 401k, pension, life and disability insurance, generous time off (with time off to volunteer) and much more! Additionally, we offer several Flexible Work Arrangements to support a healthy work-life balance.

You will be part of a team that brings their varied experiences, wide-ranging knowledge and diverse talents together to deliver important work, and you'll be able to pursue complex, exciting opportunities that help you continue to grow and achieve your potential in different areas. You'll take pride in working for a company that lives its values and gain a sense of fulfillment knowing that you're working with purpose, to provide clean energy to feed and fuel the world sustainably.

• CF Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

• Employees in the US can learn more about their rights by viewing the federal "EEO is the Law" poster (PDF) and others as detailed below:

Pay Transparency

FMLA:

Employee Polygraph Protection Act

• Employees in Canada can learn more about their rights by viewing the "Canadian Human Rights Act".

If you need any assistance seeking a job opportunity at CF Industries, or if you need reasonable accommodation with the application process, please call or contact us at .

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