Bilingual Transaction Coordinator

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Job description

ABOUT BAIRD & WARNER REAL ESTATE

Over the last decade, Baird & Warner was named a Chicago Tribune Top Workplace eight times in a row. But we didnt get there by accident behind every great company is a culture created by the professionals who work there. Throughout our rich history, one thing has remained true: we believe that when you give people the support they need, amazing things can happen. Thats why at Baird & Warner we empower you to be independent, to grow in your career, to do the right thing by your colleagues and your community, and to have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose making it easier for homebuyers and sellers to realize their real estate dreams.

JOB SUMMARY

We are in need of a Bilingual (English and Spanish) Transaction Coordinator position in our office. This role will provide a high level or accuracy (must be somewhat of a perfectionist) extremely detail oriented and organized. Great customer service is a must as you will be working with Realtors and their clients during one of the most stressful times in their lives.

Responsibilities:

* On behalf of the real estate agent of record, fulfill all action steps & activities to drive transactions from executed contract through closing.
* Serve as a liaison between the real estate agent(s) and all contract associated parties including, but not limited to: clients, home inspectors, mortgage broker/company, appraisers, attorneys, B&W office staff, closing departments, etc.

* Selected examples of activities include:

* Ensure all contracts, disclosures, and checklists are complete and accurately enter all information into various software platforms
* Coordinate inspections, appraisals, and appointments between service providers and clients
* Ensure all activities are completed and deadlines are met
* Proactively communicate with Contract Care Team to ensure accuracy & timeliness for each transaction
* Assist other team members in completing various assigned tasks to offset the workload
* Coordinate with local office administrators

* Work to resolve and/or clearly and rapidly escalate any client issues to the real estate agent and to the department head
* This is a full time position sitting in front of your computer

Requirements

IQ

* A minimum of 1 years experience in residential sales transaction management or as a real estate paralegal
* Prior experience with Baird and Warner preferred but not required
* The ability to be highly organized with multiple transactions in progress at once.
* Excellent documentation skills- details and accuracy!
* Prior experience with and strong understanding of Google suite including Gmail, Google docs, Google Sheets etc.
* Prior experience with Paperless Pipeline, Realvolve or DotLoop preferred but not required
* Proven ability to rapidly learn new businesses and products
* Must be fluent in English and Spanish (written and verbal)

EQ

* Strong empathy for agents and their clients
* Coachable and open to learning
* A track record of following through on commitments
* Detail oriented and desire for excellence
* Excellent planning, organizational, and time management skills
* Motivated self-starter
* Strong writing skills
* Excellent verbal communication and phone skills