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Field Service Technician

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Bay Area Techworkers

2021-12-04 08:30:03

Job location Rockford, Illinois, United States

Job type: fulltime

Job industry: Trades & Services

Job description

Duties and Responsibilities

  • Responsible for the installation and machine maintenance, which includes diagnosis, repairs, certification and re-calibration of various machines at the customer sites, to conform to factory specifications and accuracy standards.
  • Performs service calls at customer sites to correct problems involving company products, diagnoses and corrects the problem, and performs related duties to customer satisfaction.
  • Provides technical support to other service representatives and customers.
  • Ensures prompt preparation and completion of service and expense reporting related to assigned duties.

Qualifications

  • Associates Degree preferred or equivalent combination of technical courses and experience
  • Mechanical, electrical, computer, and software experience
  • Must be self-motivated, highly detail-oriented and organized, capable of working independently
  • Excellent customer service, verbal and written communication skills
  • Must be able to travel extensively
  • Lifting of up to 75lbs
- provided by Dice

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